Sales Strategy & Operations Business Partner, AMER

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Global GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within this, the Global Sales, Strategy & Operations organization is at the forefront of driving revenue and growth. This is an incredible opportunity to be part of the Americas (AMER) Sales Strategy and Operations team that plays an integral role in shaping and executing GTM strategies with Sales leaders of the AMER business. You will partner with senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of our AMER customers. Responsibilities include go-to-market design, resource planning, target/quota setting and management, sales process optimization and business analytics. You will also partner with key cross-functional stakeholders to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight.

What you’ll do

In this role, you will work closely with Sales Leaders to drive the strategy, planning and operational cadence of the business. You will work cross-functionally within GTM Operations to help build out and execute initiatives and programs to drive new logo acquisitions and revenue growth. The ideal candidate for this role is an independent, creative strategic operator who is excited by rolling up their sleeves to drive significant impact for Stripe’s investments in the Americas sales business. 

Responsibilities

• Be a trusted advisor and “COO” to Sales leadership on strategy, planning and operations
• Closely partner with Sales leadership and collaborate with cross-functional stakeholders in developing the go-to market strategy, resource plan and key performance metrics
• Create and manage annual planning and operational processes, such as territory planning and target setting
• Drive rhythm of business (forecasting, pipeline council, monthly / quarterly business reviews) with strong operational rigor
• Provide insights on key performance metrics and priorities, identify key roadblocks to progress, and work efficiently to remove them
• Provide analytics and spearhead new ways of thinking to accelerate growth initiatives and provide insights to support strategic decision making and improve sales team productivity

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 11+ years of sales strategy and operations experience in a high-tech growth company, or operational and strategy experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles
• Strong business acumen and creative problem solving and analysis skills
• Ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience taking a structured approach to solving unique business problems
• Proficient SQL and advanced Google Sheets/Excel skills and experience working with large data sets
• Stakeholder management skills with strong communication and influencing skills
• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment

Preferred qualifications

• Sales strategy and operations experience with direct sales teams
• Experience with usage-based business models
• Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
• MBA or higher degree in an analytical field
• Proficiency in BI visualization tools (e.g. Tableau)