Senior HR Operations Analyst

​* Simple Staffing is hiring for this position on behalf of GILLIG, LLC *

We are looking for a detail-oriented Senior Human Resources Operations Analyst to join our team. This position is an integral partner for ensuring quality data, upholding processes, and empowering cross-functional communication within our organization. This individual will be the go-to expert for complex HR transactions, data auditing, and compliance reporting, while also leading HR projects that drive efficiency and improve employee experience. The ideal professional is someone who has well-developed analytical and functional skills and is passionate about accuracy, compliance, policies, and regulations. As a member of the HR team, you may be given other job duties to support the department unrelated HR Operations.

IN THIS ROLE YOU WILL

• Own and enhance core HR processes including employee lifecycle from onboarding to offboarding, compliance, and policy implementation
• Ensure actions comply with company policies and procedures and to local, state, and federal employment law
• Support managers and employees with transactions in SAP SuccessFactors while maintaining data integrity
• Identify opportunities to streamline operations and implement scalable solutions that improve employee experience
• Generate HR reports and provide operational insights to support decision-making
• Prepare compliance reporting (EEO, ACA, state/federal audits)
• Lead HR-related projects, such as process optimization, policy rollouts, or system enhancements in partnership with HRIS
• Establish and enforce best practices regarding standard operating procedures (SOPs) for ticket resolution as well as operational workflows
• Utilize and work within a case management tool (FreshServices) for handling and prioritizing requests to ensure SLA is achieved
• Work cross-functionally with teams to collect documentation for legal and/or compliance related initiatives
• Support HR systems releases, identify impact and enhancement opportunities associated with a new release, and communicate appropriately with key stakeholders
• Develop processes to audit, analyze, resolve, and mitigate current and future issues
• Other HR activities as needed within the HR department

BASIC QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Minimum 4 years of progressive experience in HR operations, HR analytics, or HR support
• Strong knowledge of HR processes, compliance requirements, and data governance
• Expertise with HR systems (HRIS platforms like SAP SuccessFactors; case/ticketing systems such as FreshServices)
• Advanced experience in MS Office 365 (Word, PowerPoint, Advanced Excel, Visio, and SharePoint)
• Solid knowledge of core HR processes, including onboarding/offboarding, position changes, benefits administration, payroll, and employee data integrity
• Must have the ability to remain focused, professional, tactful, committed to confidentiality, and discrete when handling sensitive and/or confidential information
• Excellent communication skills, consistent responsiveness and strong problem-resolution abilities (critical, strategic, and evaluative thinking)
• Project Management experience preferred

WORK ENVIRONMENT

• Ability to lift 25 lbs.
• Regularly required to sit, stand, walk, and occasionally kneel or squat
• Prolonged periods of sitting/standing at a desk and working on a computer
• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation
• No travel required
• Standard start time: 6:30AM (negotiable)
• Must be able to navigate manufacturing environment, comfortable around heavy machinery, tools, etc.
• Must be able to wear Personal Protective Equipment, (i.e. safety glasses, bump caps, hearing protection, etc.)