Manager, Inside Sales

Summary

This position manages an Inside Sales team responsible for K-12 curriculum products in our small, rural, and private and parochial market. The Inside Sales Manager (ISM) will coach and manage Inside Account Managers to achieve maximum sales volume potential for all products and/or services as assigned. The ISM is responsible for managing day to day activities, strategies, and campaigns to drive the team to meet revenue objectives.

This position will be managing inside sales teams in our Chandler, AZ office.

Scope & Impact:

• Sales & Expenses - Responsible for achieving assigned sales goal based on assigned territory, products, and services.
• Supervisory Responsibilities - Responsible for team budget and ensuring T&E and team activities stay within budget.

Primary Responsibilities:

Sales Leadership

• Coach and mentor Inside Sales Account Managers 
• Conduct Forecast and pipeline review meetings with account managers.
• Ensure lead generation and pipeline growth will sustain revenue targets through monitoring activity targets and CRM reporting.
• Ensure daily and weekly metrics are being met as assigned
• Provides feedback to marketing, program management, and other supporting departments regarding market trends, competition and changes in teacher licensure/recertification, and other factors impacting sales.
• Leads regularly scheduled internal staff development meetings. 
• Assist in hiring, training, and evaluation of sales team.

Business development

• Strategic planning and development of new business for open territory and state adoptions.
• Identification and relationship of key executives within our largest customers.

Marketing 

• Assist with the development of marketing campaigns for assigned markets.

Operations 

• Collaborate on the marketing, expansion, and development of programs.
• Communicate/coordinate with supporting departments in reference to sales-related issues.

Required Knowledge and Experience:

• Ability to supervise, coach, and motivate salespeople to achieve and/or exceed sales goals
• Ability to monitor phone, CRM, and campaign activities as well as outcomes to ensure the appropriate pipeline is being built to reach assigned goals
• Understanding of sales skills required to be successful in K-12 industry and ability to coach and model phone conversations through the sales cycle.
• Ability to build a strategic plan across markets that will result in successful campaigns and increased market share. 
• Strong skills in sales in an educational business environment; ability to understand funding sources.
• Knowledge of selling in the education industry.
• Experience in phone sales a plus.
• Experience leading a sales team a plus.