Account Executive - SMB & Mid-Market (NYC)

Who We Are:
At Ribbon, we're redefining recruitment with conversational AI. We launched in 2024 with the first AI recruiter to cross the threshold of human-like speech. Backed by top-tier venture investors, we’re scaling rapidly and building for the long term. We combine advanced AI with intuitive design, making hiring smarter, faster, and fundamentally more precise and data-driven.

Our mission is to help businesses scale their talent acquisition processes efficiently and hire the top talent 10x faster. We are actively shaping the future of recruitment by creating an ecosystem where AI enables hiring managers and recruiters to deliver exceptional hiring outcomes.

Your Mission:

We’re looking for a driven Account Executive to own growth in the SMB and mid-market segments. These companies make up the backbone of the workforce yet are often underserved by enterprise-grade recruitment solutions. Your mission is to change that. You’ll run the full sales cycle from outreach to close - helping HR and operations leaders adopt Ribbon as their go-to hiring platform.

What You’ll Do:

1. Drive Growth in SMB & Mid-Market

• Own the full sales cycle for SMB and mid-market accounts (50 - 5,000 employees).

• Prospect, qualify, demo, and close deals across manufacturing, healthcare, retail, and restaurant verticals.

• Build and maintain a healthy pipeline through outbound prospecting, inbound follow-up, and channel/partner collaboration.

2. Sell with Impact

• Quickly understand each customer’s hiring challenges - high applicant volume, limited recruiter bandwidth, and pressure to do more with less.

• Develop and maintain strong knowledge of high-volume hiring industries (i.e., manufacturing, retail, hospitality) to better anticipate customer needs and tailor solutions.

• Position Ribbon as the fastest way to cut time-to-hire, reduce costs, and improve candidate quality at scale.

• Lead tailored demos and proposals that prove value in terms that matter to SMB and mid-market operators: speed, efficiency, and bottom-line results.

3. Build Lasting Customer Relationships

• Ensure a seamless handoff to our customer success team for onboarding and retention.

• Partner with internal teams to identify upsell opportunities and customer expansion.

• Gather feedback from prospects and customers to influence product and GTM strategy.

4. Contribute to the Playbook

• Help develop repeatable processes for prospecting, qualification, and deal closing in the SMB/mid-market segment.

• Share learnings with the broader team to accelerate growth.

Who You Are:

• Sales Builder: 3–5+ years of full-cycle sales experience in SaaS or HR tech, ideally closing deals in the SMB or mid-market space.

• Quota Crusher: Consistently exceed targets with a track record of $800K-$1M+ annual quota attainment.

• Hunter Mentality: Skilled in outbound prospecting and building pipeline from scratch and comfortable using tools like Apollo, Clay, and LinkedIn Sales Navigator.

• Closer: Strong demo, negotiation, and closing skills with multiple stakeholders.

• Curious & Consultative: Adept at uncovering customer pain points and tailoring solutions.

• Startup Mindset: Thrives in a fast-paced, scrappy environment where playbooks are still being written.

• Tech-Savvy: Familiar with AI tools, CRM (i.e. Attio), and sales automation tools (Reply and Apollo).

Why Join Us:

• Impact: Shape our SMB & mid-market sales motion from the ground up.

• Growth: Join at the inflection point of a fast-scaling, VC-backed company.

• Innovation: Sell cutting-edge AI that’s redefining the future of recruitment.

• Rewards: Competitive salary, uncapped commissions, and equity in a rapidly scaling tech company.

Benefits of Joining Us:

As an early employee at Ribbon, you'll have the unique opportunity to shape our company's future, make meaningful contributions that drive real change, and experience exponential professional growth as our organization scales.

• Competitive Salary: Salary that reflects your talent and the value you bring to the team.

• Uncapped Commissions: The sky’s the limit! Your earning potential grows as you succeed.

• Equity: Be a true stakeholder in our success with equity in a rapidly scaling tech company.

• Hybrid Work Environment: Experience the best of both worlds—flexibility and collaboration! Join us in the office 2 days a week to connect, innovate, and build a vibrant team culture.

• Health & Wellness: We prioritize your wellbeing by offering a membership allowance to help you stay balanced, active, and at your best.

• Annual Offsite Adventure: Each year, we take our team on an exciting journey to a different international destination. It’s more than just travel, it’s an investment in alignment and collaboration. Last year we went to the Bahamas.

• Weekly Team Lunch: Join us each week for a team lunch where you can connect, collaborate, and build stronger bonds with your teammates.

• Public Transportation: We’ve got your commute covered by enjoying stress-free travel to the office with our support for your public transportation costs on office days.

Ready to Standout? How to Apply:

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We are excited to meet you!