Supply Chain Coordinator (US-Based Snack Brand)

Work Arrangement: Monday - Friday, 9 AM - 5 PM EST (flexible, depending on performance and deadlines)

Job Type: Full-time, Independent Contractor

Salary Range: Competitive; based on experience

Work Schedule: 40 hours per week, Monday–Friday; follows US Federal Holidays

Locations: Remote, open to candidates who can work EST hours.

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: Watch here

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Partner Company

Our partner company is a fun, fast-growing, Brooklyn-based snack brand reinventing a traditional staple with bold flavors, clean ingredients, and playful, modern branding. What started as a small idea has evolved into a cult-favorite lineup that now includes crisps, chips, baking mixes, and soup kits, with more innovations in the pipeline. Inspired by heritage and crafted for today’s shelves, the brand combines nostalgic comfort with contemporary style, earning both wide consumer enthusiasm and national retail presence.

Role Overview

We’re hiring a Fulfillment & Logistics Coordinator to keep our growing operations running smoothly. In this role, you’ll be at the center of their supply chain — making sure products get from our fulfillment centers to customers, retail partners, and distributors quickly, accurately, and cost-effectively. You’ll manage outbound orders, freight logistics, and 3PL partnerships while keeping compliance, timelines, and customer expectations top of mind. This is a hands-on role perfect for someone who thrives on problem-solving, organization, and finding smarter, faster ways to get things done.

Key Responsibilities

Fulfillment & Freight Execution

• Manage all Sales Orders (SOs) from receipt to delivery across DTC, wholesale, Amazon, and broker channels.
• Oversee day-to-day domestic outbound freight coordination and shipping workflows.
• Troubleshoot real-time shipping and fulfillment issues with carriers, 3PLs, and partners.
• Ensure OTIF (On-Time, In-Full) compliance for all outbound shipments.
• Maintain accurate inventory movement records and reconcile discrepancies.
• Ensure packaging, labeling, and routing compliance for key retailers and distributors.

Fulfillment & Vendor Relationships

• Serve as day-to-day contact for fulfillment and warehouse partners.
• Manage and build strong relationships with freight forwarders and carriers, ensuring SLA adherence.
• Track, evaluate, and improve 3PL KPIs and performance.
• Develop and maintain SOPs to scale outbound fulfillment and 3PL workflows.

Cost Tracking & Optimization

• Own freight cost tracking, reporting, and optimization strategy.
• Report on freight KPIs and performance metrics regularly.
• Audit carrier and fulfillment invoices and resolve discrepancies.

Cross-Functional Collaboration & Special Projects

• Partner with sales, distributors, and retailers to meet requirements and timelines.
• Resolve shipping issues and escalations quickly.
• Support product and operations teams with compliance checks, new items, and systems updates.
• Forecast shipping needs for new product launches and retail campaigns.
• Own fulfillment technology platforms and ensure smooth functionality.
• Support operations team with special projects and cross-functional initiatives.

Non-Negotiables

• 2–4 years of experience in CPG in a fulfillment/logistics or supply chain coordination role.
• Strong understanding of omni-channel logistics (brokers, retailers, DTC, Amazon, eCommerce).
• Experience managing 3PLs and fulfillment centers.
• Exceptional attention to detail and follow-through.
• Excellent organizational and communication skills.
• Proficiency in Excel and Google Suite.

Nice-to-Haves

• Experience with ERP Systems (e.g., Cin7), EDI systems (e.g., SPS Commerce), Financial tools (e.g., QuickBooks).
• Familiarity with major retail partners (UNFI, KeHe, Target, Costco, Faire, Amazon, etc.).
• A deep appreciation for dad jokes.

• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

1. Application
2. Screening
3. Skills Assessment
4. Top-grading interview
5. Client Interview
6. Job Offer
7. Client Onboarding