AI Operations Associate

About Fuel Cycle:

Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights — fast, flexible, and fully integrated. As a market research disruptor, our AI-powered Insights Platform is built for speed, precision, and scale. With cutting-edge tools and seamless audience connectivity, we help brands ditch the guesswork and make smarter, customer-led decisions at lightning speed.

Why work at Fuel Cycle?
Join a high-growth team where curiosity is valued, ownership is encouraged, and your work drives real-world impact. Whether you’re based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you’ll help shape the future of decision intelligence for some of the world’s most iconic brands.

Overview:

Fuel Cycle is building AI‑native internal operations powered by rapid, modular, goal‑driven agent workflows. The AI Operations Associate invents, prototypes, and deploys systems that automate end‑to‑end business processes— from onboarding and finance ops to customer support and research delivery.

Acting as the bridge between Product, Engineering, Finance and customer‑facing teams, you’ll transform manual workflows into intelligent, autonomous solutions that measurably improve efficiency, accuracy, and customer value.

Key Responsibilities

• Map legacy departmental processes, deconstruct them into modular tasks, and redesign them as AI‑native workflows.

  • Document existing workflows and identify bottlenecks

  • Break down complex processes into discrete, automatable components

• Architect multi‑agent systems that route tasks, share memory, and increase in quality over time.

  • Design agent interaction patterns and communication protocols

  • Implement hierarchical agent structures for complex tasks

  • Develop monitoring systems to detect performance degradation

• Drive continuous improvement of existing workflows and AI culture, eliminating hand‑offs and human intervention.

  • Develop reusable libraries, SOPs, and templates to accelerate internal deployment and nurture a culture of agent-first operations.

  • Translate complex technical concepts for non‑technical stakeholders and champion an "agent‑first" culture.

• Develop and manage BI dashboards (Power BI, QuickSight) to track adoption, time saved, error reduction, and ROI.

  • Create visualizations for key performance indicators

  • Set up automated reporting for stakeholders

• Partner with Product, Research, CX, Finance, and People Ops to surface high‑impact use‑cases and drive adoption.

  • Conduct regular discovery sessions with departments

  • Prioritize opportunities based on effort/impact analysis

Your Success Metrics

• AI Adoption

  • % reduction in manual process time

  • Number of workflows transitioned to agentic orchestration

• Process Quality

  • Error-rate reduction

  • Data-accuracy improvements

• Operational ROI

  • Hours saved per quarter

  • Cost/benefit ratio of deployed automations

Who you’ll work with?

• Product, Engineering, Finance, and customer-facing teams

Core Skills, Competencies & Attributes

• Strong systems‑thinking; can deconstruct processes into automatable tasks.

• Comfortable with Python and demonstrative experience automating workflows.

• Working knowledge of LangChain, LangGraph, RAG, and context engineering.

• Experience with BI/analytics platforms (Power BI, QuickSight).

• Comfortable with low/no‑code orchestration tools.

• Data‑driven problem‑solver who communicates crisply across functions.

• Outcome‑focused, adaptable, and energized by rapid prototyping.

What you’ll bring: (Required Experience / Technical Skills)

• 1–3 years in product operations, automation engineering, or AI‑enabled operations.

• Demonstrated success automating workflows and deploying internal AI tools.

• Experience instrumenting and interpreting operational KPIs.

• Strong organizational skills; able to juggle multiple concurrent projects.

Benefits & Perks:
Fuel Cycle is committed to supporting the well-being, flexibility, and growth of our team. We offer a competitive and inclusive benefits package that includes:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans

• 401(k) with Company Match: Plan for your future with our retirement savings program

• Equity Purchase Option: Participate in Fuel Cycle’s long-term success

• Flexible Work Schedule: Empowering you to balance life and work

• Generous Time Off:

  • 15 vacation days and 7 sick days per year

  • 12 company holidays

  • 4 floating holidays/recharge days to rest or celebrate what matters to you

• Paid Parental Leave: Time to bond with your growing family

• Monthly Internet & Phone Stipend: Support for remote work setup

• Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), and more

• Team Connection Perks:

  • Weekly community lunches, refreshments, and snacks at our LA & NY headquarters

  • Pet-friendly office environments

Compensation Overview
The expected starting salary range for this position is $80,000 - $100,000. This range represents the typical starting compensation offered to candidates hired into this role. Final base salary will be determined based on a variety of factors, including location, work experience, skills, knowledge, education, and certifications.

In addition to base salary, this role is eligible for a 4% discretionary (or OTE) bonus compensation, and may include an equity grant or purchase option. These components make up your total compensation package, which will be reviewed in greater detail during your initial recruiter conversation.

At Fuel Cycle, we embrace the values of diversity, equity, and inclusion and are committed to fostering an inclusive company culture. We believe that everyone, regardless of their background or identity, should have equal access to opportunities for growth and advancement. Our selection processes and career pathways are designed to be fair, transparent, and free from bias. We value the unique perspectives and contributions of each team member, knowing that this diverse range of experiences strengthens our team. Fuel Cycle stands firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Fuel Cycle is an equal opportunity employer and fully comply with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process. If you require accommodations during any part of the application process, please contact us at [email protected] to discuss your needs.