Overview:

Facilitates the strategic meetings management process (SMMP) for internal clients through site selection and analysis, supplier negotiations and contract management of event and travel resources. Serves as liaison between internal clients/employees and external suppliers to ensure travel and event needs are met in the most cost-effective manner.   Supports all levels of the organization up to and including Senior Management. Provides onsite event coordinating logistics as required.      

Primary Responsibilities:

• Respond to requests for travel and/or event assistance for internal clients seeking accommodations for group travel and/or lodging of 10 or more people; or offsite event space for groups of 20-or more, with the attendee focus on internal Bank employees.        
• Submit RFPs (Requests for Proposal) to event and travel suppliers and conduct sourcing negotiations; formulate proposals and cost analysis of event and travel options for requested space.       
• Finalize event contracts with travel and meeting suppliers, obtaining proper signatures as defined by the Bank.            
• Track and reconcile event and travel spend for contracted events; process invoices for events and travel related expenses.
• Provide onsite event assistance as required.          
• Support team leaders with event and travel planning for Executive level meetings and events including, but not limited to, Board of Directors and Executive Management Committee events.         
• Participate in industry related events as required.
• Conduct site visits and inspections of venues as required, ensuring suitability for internal customer needs.  
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Supervisor/Managerial Responsibilities:

Education and Experience Required:

Bachelor’s degree and a minimum of 1 years’ work experience, or in lieu of a degree, a combined minimum of 5 years’ higher education and/or work experience, including a minimum of 1 years’ work experience

Experience working with multiple business lines   

Experience with pertinent word processing and spreadsheet software        

Experience managing multiple tasks and prioritizing among assignments    

Experience working independently and as an effective team player             

Domestic travel ranging from 10 - 25% of the time             

Strong organizational skills

Detail-oriented 

Knowledge of standard hotel/venue contract management            

Education and Experience Preferred:

Bachelor’s degree in hospitality/travel industry or related field (i.e. Business Administration, Marketing, Communications, Public Relations, etc.),

Previous event and meeting planning experience

Awareness of Strategic Meetings Management Program (SMMP) processes             

Awareness of marketing and event technology software  

Member of industry association

Project Management experience

Physical Requirements:

N/A

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.76 - $41.27 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America