Revenue Operations Manager

Who we are:

Mediafly is the leading revenue enablement platform market-facing teams use to plan, predict, coach, and engage at the highest levels. Our unified suite of solutions create immersive buyer experiences; enable sellers to lead with value, allow managers to scale coaching, and empower leaders to forecast with confidence. In today’s unpredictable market, Mediafly is the key to delivering predictable efficient growth.

Mediafly is seeking a Revenue Operations Manager to play a key role in driving the success of our Go-To-Market (GTM) teams. You’ll oversee the daily functions of the Revenue Operations department, focusing on streamlining processes, strengthening data accuracy and integrity, and implementing systems that improve efficiency across sales, marketing, and customer success. This role reports into the Director of Revenue Operations,

• Provide first-line support and daily triage of GTM requests (via Slack, email, and Salesforce), assessing urgency and complexity and prioritizing effectively. These requests require context-switching across multiple tasks to deliver accurate timely support.
• Manage daily Salesforce administration to support GTM initiatives, ensuring changes are made with both immediate needs and long-term impacts in mind. This includes evaluating technical debt, leveraging data structures and object relationships effectively, and assessing whether requests align with company initiatives—communicating decisions clearly when they do not.
• Own the Quote-to-Cash process, providing end-to-end management and technical support to enable efficient customer acquisition. This includes one-on-one support for GTM team members and expertise in Salesforce CPQ, Opportunity Products, pricing strategies, and revenue recognition best practices.
• Collaborate closely with key marketing, sales, product, finance, legal, and executive stakeholders across the organization to manage projects and one-off requests
• Support onboarding/offboarding by enabling new hires with training, licensing access to GTM tech stack and content necessary to train end users on our systems.
• Proactively identify issues in our current processes and design solutions aligned with our current focus and priorities
• Perform daily inspection of data to ensure accuracy and reliability, particularly for metrics impacting ARR.

• 5+ years of Salesforce Administration experience with a deep understanding of Salesforce data structures.
• Experience in Sales or Revenue Operations, ideally in-house at a SaaS company.
• Advanced spreadsheet and data analysis skills to support decision-making and reporting.
• Resourceful problem solver who thrives in a remote environment with minimal supervision.
• Proactive self-starter with a proven ability to learn quickly, prioritize effectively, and manage high volumes of inbound requests in fast-paced environments.
• Exceptional organizational skills, attention to detail, and time management, with the capacity to maintain accuracy while balancing broader strategic goals.
• Excellent communication and interpersonal skills, with the ability to collaborate across teams and levels; an active listener.
• Bachelor’s degree or higher.
• Salesforce Administrator certification and experience with Salesforce CPQ/CPQ+ is preferred.

Why Mediafly?

Remote based in US, UK and Canada

Flexible working hours

Generous PTO

Competitive Salary

401K Retirement Plan with match

Transparent Career Paths

Medical, Dental, Vision

Generous Paid Parental Leave

Remote Stipend

Work in a creative environment with high energy

Mediafly is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome people of different backgrounds, experiences, abilities and perspectives and encourage all interested individuals to apply.

Thanks to our commitment to employee experience, Mediafly has been recognized as a Best Place to Work from Crain's, Inc. and BuiltIn.

Mediafly's HQ is based in Chicago, IL.