Sr. Director, Strategic Accounts - LMS Sales Operations

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in San Francisco, Sunnyvale, New York, or Chicago.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

The Senior Director is a key business advisor who will function as a “chief of operations” in our Strategic Accounts segment of Linkedin Marketing Solutions.  The role is focused on enabling our world-class field sales team to be as productive as possible. They will be responsible for leading a team of 20 in designing and implementing sales strategies and running operations for the top customer segment of the Marketing Solutions business.      

They will be responsible for helping executives and sales management make data-driven decisions by providing insights from LinkedIn’s customer and sales data and creating timely reports and analyses such as buying group expansion, existing customer growth, and product adoption analysis. They will be a key member of a global leadership team and support global efforts and initiatives.    

We are looking for an exceptional business and people leader with strong quantitative, problem solving, communication, and project management skills. The ideal candidate can effectively communicate with executives and collaborate with a variety of people and job functions, accomplishing tasks of high complexity and scope, and excels in a challenging and extremely fast-paced environment. The ideal candidate will be able to handle highly sensitive, confidential, and non-routine information supporting a rapidly changing organization. We're seeking a leader who can recognize opportunities to drive business growth or improve processes and who can lead a team to bring these ideas to life.      

Responsibilities:     

• Build, develop and lead a top-caliber operations team     

• Lead sales operations function globally for LinkedIn’s Strategic Accounts Marketing Solutions business – including, but not limited, to:    

• Providing visibility into performance of overall business and accounts at leadership & team level through automated reporting    

• Assessing impact of the team’s efforts on driving business results    

• Driving system improvements & streamline sales processes     

• Designing, building and optimizing sales territories    

• Setting annual goals & quotas for team    

• Serve as key business advisor to our global sales leaders    

• Drive management decision-making & program development by deriving analytics and insights from our CRM and other systems    

• Deliver strategic and operations projects globally as required to evolve and transform LinkedIn’s sales model     

• Coordinate with cross-functional teams to lead mission critical projects, role alignment & program integrations    

Basic Qualifications:     

• 15+ years experience working across management consulting, investment banking or in sales operations, business operations, or other analytical/strategic roles 
• 7+ years of leadership experience including a track record of managing other leaders
• Bachelor's degree in Business or a related field, or equivalent experience

Preferred Qualifications:     

• MBA or advanced degree preferred (or can be compensated with additional work experience)    

• Experience working in B2B SaaS businesses or with other sales organizations    

• Strong project management skills and ability to mobilize cross functional teams towards a common goal     

• Strong communication skills, including written and verbal communication experience with senior management     

• Experience working in high-growth, performance focused environments     

• Experience managing large teams and/or managing managers, as well as leading global teams    

• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making     

• Able to move seamlessly from big picture thinking to operational tactics     

• Experience using and developing reports, metrics and dashboards with salesforce.com, Tableau or other relevant sales metric tools and programs    

Suggested Skills:

• Leadership
• Cross-functional Collaboration      
• Influencing      
• Communication  

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