Account Development Executive - job 1 of 2
Skills
- Expertise in managing a complete and consultative sales cycle.
- Strong written and verbal communication skills with ability to simplify complex information.
- Experience working cross-functionally with customer success, support, and product teams.
- Highly organized and detail-oriented with ability to manage multiple priorities and deadlines.
- Familiarity with CRM tools, preferably Salesforce.
- Ability to build strong customer relationships and deliver customer-centric solutions.
Responsibilities
- Own end-to-end sales cycle for post-sale upsell and cross-sell opportunities to drive Net Revenue Retention.
- Serve as primary contact for product-specific upsell motions in partnership with Customer Success and Support teams.
- Collaborate with product Specialists to deliver consultative sales experiences and support quoting strategies.
- Ensure seamless handoff to onboarding and support teams, managing customer expectations clearly.
- Use Salesforce, Notion, and internal tools to manage pipeline and maintain data accuracy.
- Collaborate internally to improve SOPs and build scalable post-sale revenue growth processes.
- Reduce customer churn risk by providing responsive and competitive buying experiences.
- Meet or exceed upsell and cross-sell revenue sales quotas.
- Act as internal ambassador for the ADE model and trusted resource within the sales organization.
Benefits
- Welcoming and casual work environment.
- Comprehensive benefits and wellness programs.
- Company retreats and team-building events.
- Opportunities to learn from leaders in the startup community.
- Supportive and entrepreneurial culture emphasizing growth and inclusion.
- Competitive base salary plus incentive compensation.
Average salary estimate
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