Escalation Jobs
Browse 140 exciting jobs hiring in Escalation now. Check out companies hiring such as Adverity, Tekmetric, ServiceNow in Seattle, New Orleans, Virginia Beach.
Serve as the primary technical and strategic advisor for enterprise customers, leading onboarding, adoption, and sustained success on the platform in a hybrid New York-based role.
Tekmetric is hiring a Mid-Market Customer Success Manager to manage a portfolio of multi-location auto repair customers, driving retention, product adoption, and expansion.
ServiceNow is hiring a Senior Manager to lead Account Escalations for AMS, overseeing escalation response, stakeholder communication, and team performance to protect customer success.
Sysdig is hiring a Senior Customer Reliability Engineer to lead escalations, troubleshoot container and cloud security issues, and improve operational knowledge across the support organization in a hybrid San Jose role.
Cyberhaven is hiring a Senior Technical Account Manager to lead L2/L3 escalations, troubleshoot endpoint and SaaS security integrations, and drive customer success for enterprise security teams.
Lead ISC’s A&H claims and customer service function, overseeing customer escalations, TPA relationships, and data-driven operational improvements for travel and health insurance products.
Lead end-to-end enterprise implementations at Assured, driving delivery excellence, process scalability, and measurable customer outcomes for high-value insurer clients.
Fleetio is hiring a Technical Account Manager to serve as a strategic, technical partner for enterprise fleet customers, driving adoption, resolving complex issues, and shaping product strategy.
Consensys is hiring a Senior Community Support Manager to oversee MetaMask and Linea user engagement, sentiment monitoring, escalations, and community operations across global channels.
Lead and grow Evolv’s Level 1 Technical Support team to deliver exceptional, scalable frontline support for our weapon-detection systems and analytics platform.
Behavioral Health Technician (PT Days) supporting inpatient and residential pediatric behavioral health at Saint Luke's Crittenton Children's Center, focused on safety, de-escalation, and treatment-plan interventions.
MBI Health Services is hiring a Weekend Front Desk Concierge to provide onsite resident support, safety monitoring, intake, and documentation at its Washington, DC supportive housing location.
Amazon seeks an Escalation Specialist for the AMOC to monitor alarms, manage incidents, dispatch vendors, and coordinate communications across facilities in North America.
Abnormal AI seeks an experienced Customer Escalation Manager to lead de-escalations for strategic cybersecurity customers and align cross-functional teams to resolution.
Rakuten Advertising is hiring a Customer Support Team Lead in San Francisco to manage escalations, improve team operations, and partner with product and engineering to enhance customer outcomes.
Lead the operational delivery and partner enablement for SmartRecruiters' managed services program, optimizing onboarding, workflows, and cross-functional coordination to ensure high-quality, scalable program outcomes.
Lead and scale the Account Escalation Management team at ServiceNow to resolve critical customer situations and drive cross-functional improvements.
Humata Health seeks a Technical Support Manager to build and lead an AI-driven support team that improves SLA performance and product feedback loops for our B2B health‑tech platform.
Novo seeks a Payments Manager with hands-on payment operations experience to manage escalations, partner relationships, and operational readiness across multiple payment rails.
Serve as a Crisis Coordinator for DHS, leading interagency street and subway outreach, supervising teams, managing 311 operations, and coordinating shelter placements during overnight shifts across NYC.
GLIDE is hiring a Program Navigator to serve as a welcoming, safety-focused connector for Transitional Age Youth at the TAY Health and Wellness Center, guiding participants to services and performing wellness checks.
An experienced Sr. Help Desk Representative is sought to lead troubleshooting, escalation, and user support for Caesar Vision POS systems across corporate and franchise locations.
Intuitive is seeking an experienced, strategic leader to head North America Digital Technical Support, driving world-class customer experience, escalation management, and cross-functional alignment for digital products.
Paradise Valley Hospital is hiring a night-shift Registered Nurse for the Crisis Stabilization Unit to deliver psychiatric nursing and crisis stabilization services.
Lead nursing operations at River Place Behavioral Health as the RN Nurse Manager, providing clinical oversight, staff development, and ensuring safe, compliant inpatient behavioral health care.
Northwestern Medicine is hiring a part-time Registered Nurse (BSN) to deliver inpatient psychiatric care and collaborate with a multidisciplinary team at Northwestern Memorial in Chicago.
Provide direct crisis support and safety monitoring as a Crisis Intervention Technician on UM UCH's inpatient behavioral health unit in Aberdeen, MD.
Work with a top outsourced sales firm to manage escalations, analyze sales quality data, and coach field teams to improve customer interactions and outcomes.
Lead a luxury-store customer service team to drive SLAs, coach associates, and resolve escalated issues while managing high-volume workflow across phone, email, and chat.
Juniper Square is hiring a Senior Customer Success Manager to partner with enterprise private-markets clients on the East Coast to maximize product adoption, retention, and account growth.
Quartzy seeks a Customer Success Manager with lab management experience to drive adoption, retention, and growth for life science customers on its lab management platform.
Experienced technical support professional sought to provide Tier 3 support, lead implementations, and advocate for customer success at TimeClock Plus.
Northwestern Medicine is hiring a Patient Relations Liaison to investigate and resolve patient grievances, advocate for patients, and support quality and safety initiatives across the hospital.
Heartbeat Health seeks a seasoned VP of Implementation & Customer Success to lead scalable onboarding and adoption of its virtual cardiology services while ensuring clinical quality, regulatory compliance, and strong client relationships.
Centene seeks a detail-oriented Customer Service Advocate II to provide timely, accurate support to members and providers via phone, chat, and email in a remote capacity.
Regal Rexnord is hiring a Customer Care Advocate to manage orders, quotes, and customer inquiries while collaborating with internal teams to deliver timely, customer-focused solutions.
Smarsh is hiring a Technical Support Specialist II to provide end-to-end SaaS support, troubleshoot complex customer issues, and act as a client advocate across phone, chat, and email channels.
RADIAS Health is hiring a Casual Mental Health Practitioner to deliver onsite crisis stabilization and residential support for adults with serious and persistent mental illness at facilities in Minneapolis, Bloomington, and Maplewood.
Lead executive-level technical escalations and resolve complex network, telecom, and application issues for a top-tier cybersecurity company.
Vitalize is hiring a hands-on Support/Success Operations professional to build scalable post-launch support systems and drive exceptional hospital customer outcomes.
Lead strategic customers through advanced ServiceNow ITSM implementations and new product introductions to drive adoption, value, and renewal success for a market-leading cloud platform.
ServiceNow is hiring a Principal Product Success Manager to lead strategic ITSM customer initiatives, drive adoption and renewals, and influence product direction with hands-on technical and customer expertise.
TP seeks a remote Customer Service Expert based near Fort Wayne, IN to provide attentive, solution-focused support and help maintain high service standards for its clients.
Customer-focused support professional needed to resolve inbound consumer inquiries for FIS, troubleshoot issues, document cases, and escalate when necessary.
Polous is hiring an experienced Customer Support Manager in Atlanta to lead its support team and elevate customer experience through process improvements and strong team leadership.
An experienced Senior IT Major Incident Manager is sought to lead high-stakes incident response, improve IT service management practices, and ensure resilient operations across the enterprise.
SanMar is looking for an Accounts Receivable Representative to manage customer accounts, collect payments, and strengthen customer relationships while mitigating credit risk.
St. Luke's University Health Network seeks a Crisis Intervention Specialist I to perform psychiatric intake assessments, coordinate appropriate referrals and placements, and support behavioral health response in the Emergency Department and Walk-In Center.
Lead Save More Marketplace’s customer service department to improve customer satisfaction, coach staff, and implement best practices across the retail operation.
RHA Health Services is hiring QP-level Crisis Responders for full-time, on-call mobile crisis shifts serving Caldwell and Alexander counties to provide timely community-based stabilization and care coordination.
How much do escalation jobs pay?
Below 50k*
11
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50k-100k*
14
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Over 100k*
11
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Top companies hiring for escalation jobs
- Jobgether 3
- Sysdig 1
- Cyberhaven 1
- Fleetio 1
- ConsenSys 1
- Rakuten 1
- Humata Health, Inc 1
Best cities to find escalation jobs
- San Francisco 2
- San Jose 1
- Palo Alto 1
- Detroit 1
