To increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses.
A data-focused Workforce Management Contractor Analyst role to build forecasting, scheduling, and real-time operations for Novo's customer support channels while evaluating and administering a new WFM tool.
At Novo, a Series B fintech reimagining banking for small businesses, the Escalations Support Specialist will own complex escalations, improve processes through data-driven insights, and champion exceptional multi-channel customer support.