Customer Success Director Jobs
Browse 47 exciting jobs hiring in Customer Success Director now. Check out companies hiring such as Neuron 7, Rula, Funnel Leasing in San Diego, Cape Coral, Miami.
Lead technical implementations and strategic customer success for Neuron7.ai’s AI-driven Resolution Intelligence, driving enterprise integrations, adoption, and renewals.
Lead and scale strategic partner relationships and internal operations at a mission-driven remote mental healthcare company, driving outcomes through process design, data fluency, and executive-level influence.
Lead strategic expansion and long-term growth for Funnel Leasing's largest enterprise customers as Director, Enterprise Partnerships at a remote-first proptech SaaS company.
Lead and scale HighLevel’s retention engine to reduce churn, accelerate early adoption, and build a world-class retention organization across frontline, de-escalation, and onboarding functions.
Strategic customer-success leader wanted to scale onboarding, retention, and expansion programs while managing a high-performing team for a fast-growing SaaS/healthcare-focused organization.
Lead and scale Veeam’s Professional Services and TAM organization across AMER to optimize delivery, drive revenue, and strengthen partner and customer outcomes.
Lead commercial adoption and strategic account execution for Crossix Audience Segments at Veeva, partnering with sales, product, and marketing to drive revenue and customer success.
Lead Narmi’s Customer Success efforts in New York to strengthen customer relationships, drive revenue expansion, and accelerate product adoption for community banks and credit unions.
Lead and scale Halter’s U.S. sales organisation as a hands-on Sales Director, owning revenue, forecasting, and field execution while representing U.S. customer needs globally.
LinkedIn is hiring a Director of Product Technical Services to lead a distributed team that elevates product quality, manages critical escalations, and drives cross-functional initiatives to reduce friction and improve member experience.
At ServiceNow, the Client Director will lead strategic account growth and executive relationship management across large global accounts to deliver multi-million-dollar software and services outcomes.
Lead and scale Rasa’s global revenue operations to build AI-driven systems and processes that accelerate pipeline, improve forecasting, and drive retention.
Senior leader needed to build and run the US Insurance Customer Success organization, driving retention, upsell and team performance for a high-growth SaaS imagery and analytics company.
Lead The Princeton Review’s institutional test prep Customer Success team to drive partner satisfaction, measurable student outcomes, and renewal growth across K–12 and higher education accounts.
ServiceNow is hiring a Director of GTM Transformation to lead global go-to-market strategy and execution, leveraging AI and cross-functional programs to drive revenue growth and operational efficiency.
Experienced enterprise sales leader needed to build and lead a team of Account Directors that land and expand strategic, large-scale enterprise customers for OpenAI's AI and API products.
Senior leader to own regional pre- and post-sales strategy and execution for North America, driving deal velocity, fast time-to-value, and improved adoption and retention.
Lead and scale a high-performing enterprise sales team at Lucid to accelerate regional revenue, expand strategic accounts, and drive multi-product adoption across complex enterprise environments.
Lead Buildout’s Customer Success function to architect playbooks, automation, and team processes that drive adoption, retention, and commercial outcomes across our CRE SaaS products.
Senior customer-success leader needed to manage key accounts and a team of energy analysts, driving retention, expansion, and deep energy savings for commercial real estate customers.
Lead Zillow's B2B growth marketing for strategic agent accounts, building ABM, demand-generation, and expansion programs that drive adoption and revenue.
Lead and scale Vanta’s Growth Account Management organization to drive retention and expansion through a repeatable, value-driven AM methodology.
Lead and scale Vanta’s Early Stage Account Management organization to consistently exceed retention and expansion goals by building a high-performing team and repeatable downmarket methodology.
Lead post-sale strategy and enterprise SaaS implementations as BetterUp’s Client Delivery Director, driving delivery excellence and executive client relationships for strategic accounts.
Lead EdVisorly’s university partnerships organization to drive measurable partner success, retention, and growth through strategic leadership and data-driven execution.
Lead enterprise client relationships and drive account growth as a Client Success Director based onsite in Princeton, NJ, supporting Learning & Development and account management initiatives across US-based clients.
Senior customer-success leader needed to drive retention, scale playbooks, and lead a Central-region team for a high-growth EdTech SaaS company.
Lead strategic planning and operational execution for Cornerstone's Global Services & Support organization as a remote Director of Strategy and Business Operations.
Mongoose is hiring a Director of Product Marketing to lead positioning, GTM, and enablement that drives adoption, expansion, and revenue for its conversation-intelligence platform in higher education.
HICX is looking for a results-driven Enterprise Account Director to own end-to-end enterprise sales for its supplier management SaaS platform across large, complex accounts.
Experienced enterprise account leader needed to own value realization, renewals, and revenue growth for LiveRamp’s strategic customers in a hybrid San Francisco-based role.
Lead and scale the North America Technical Account Management organization to drive renewals, upsells, retention, and AI-driven customer value for a high-growth SaaS business.
Lead clinician-facing partner success efforts at a fast-growing healthcare AI company to ensure adoption, drive expansion, and serve as the voice of the customer across enterprise accounts.
Lead strategic account relationships for SugarCRM’s largest global customers, owning retention, expansion, and cross-regional coordination as Principal Customer Success Manager.
Bazaarvoice is hiring an Associate Account Director to manage small-dollar renewals, operational contract tasks, and customer inquiries for enterprise HoB accounts to free senior sellers to focus on strategic growth.
Lead new-business enterprise sales for QAD Redzone’s manufacturing-focused SaaS, driving pipeline, closing deals, and building executive-level relationships across food, beverage and CPG customers.
Lead a high-performing strategic accounts team at HackerRank to drive adoption, renewals, and multi-product expansion across enterprise customers.
ServiceNow seeks an experienced Global Account Sales Director to lead executive engagement and drive multi-million-dollar growth across strategic enterprise accounts, with strong preference for Oil & Gas experience in the Texas region.
Clipboard is hiring an Operations Director in San Francisco to lead and scale Customer Operations, driving process, automation, and cross-functional alignment to support rapid marketplace growth.
Lead strategic LATAM publisher accounts at Permutive, driving retention, expansion, and first-party data monetization through consultative customer success.
Experienced customer marketing leader wanted to design and execute data-driven lifecycle programs that increase product adoption, reduce churn, and drive cross-sell and upsell for a fast-growing ethics and compliance SaaS company.
Thorlabs is hiring a Director of Global Customer Operations based in Newton, NJ to lead global customer-facing teams, streamline processes, and drive system-enabled improvements to deliver world-class customer experiences.
Senior Director of Customer Success to lead managers and individual contributors in driving retention and expansion across a $52M ARR portfolio while representing the customer at the executive level.
Lead Edmentum’s national enterprise customer success organization to drive retention, growth, and strategic partnerships with top-tier K–12 and state education customers.
Lead strategic relationships for major global accounts at SugarCRM, driving retention, expansion, and cross-regional coordination to deliver maximum customer value.
Remarcable is hiring a Director of Customer Success to design scalable success programs and lead a team of CSMs that drive adoption, renewals, and expansion for B2B SaaS customers in the electrical contracting ecosystem.
Lead and scale a high-performing Customer Success organization serving high school, fan, and youth club customers to maximize retention, product adoption, and revenue growth for a sports-focused SaaS business.
