Sales Ops Analyst 2, ION

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

The Sales Ops Analyst 2 will play a critical role in driving the growth of the ION® adoption by delivering actionable insights, data-driven recommendations, and robust tracking tools to the ION Commercial leadership team. This position requires building strong, strategic partnerhips with executive commercial leaders across the U.S.

This is a highly analytical and consultative role, working extensively with large, dynamic datasets to support commercial strategy, performance optimization, and customer targeting. The ideal candidate combines strong technical expertise with business acumen – capable of consolidating disparate data sources, uncovering key business drivers, and effectively communicating insights to influence decision making at all levels.

Roles and Responsibilities

• Analyze complex business problems and issues using data from internal and external sources to provide commercial insights to executive leadership
• Build a deep understanding of business drivers and trends with the ability to translate data analyses into actionable insights that influence executive decision-making
• Develop an innovative and well-connected architecture of tools and dashboards that enable our organization to assess performance and efficiently manage commercial activities and resources
• Contribute to recurring quarterly deliverables for the US clinical business, such as executive reporting packages, sales performance reporting, territory design, and quota modeling and allocation
• Utilize SQL and Tableau to query internal data warehouses
• Develop strong relationships with key cross-functional partners to ensure organizational alignment and the ability to quickly capitalize on opportunities and resolve operational issues

Required Skills and Experience

• 2+ years of work experience in a highly analytical role
• Strong problem-solving skills and ability to think critically through complexity
• High level of intellectual curiosity, self-motivation, and accountability
• Exceptional analytical skills with strong business acumen and ability to derive insights from large datasets
• Ability to work under minimal direction in a fast-paced, dynamic environment
• Strong collaborator with skills in lateral leadership, interpersonal communication, and presentations
• Highly organized with ability to support and prioritize multiple projects concurrently
• Strong ability to explain complex concepts in a clear and succinct manner
• Strong attention to detail and accuracy
• Advanced Excel skills
• This role requires working onsite in our Peachtree Corners, GA office Tuesday, Wednesday, and Thursday every week

Required Education and Training

• Bachelor’s degree in economics, finance, data analytics or related field (Master’s degree preferred)

Preferred Qualifications

• Proficiency with dashboard creation and data visualization tools (Tableau preferred)
• Proficiency writing SQL queries preferred

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.