Senior Key Accounts Manager - SupplySide - job 1 of 3

Informa Markets, a division within Informa, creates global platforms for industries. We organize over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This role is based in our Phoenix, AZ office.

Join Informa's SupplySide Group, the premier platform connecting health and nutrition professionals through world-class events like SupplySide Global and innovative digital solutions. We're seeking a strategic Senior Key Accounts Manager to drive revenue growth and deliver exceptional client experiences across our portfolio.

Position Overview

The Senior Key Accounts Manager will strategically manage key client relationships and develop new business within an assigned territory – primarily India, Middle East and Africa (IMEA). You'll represent our complete portfolio of solutions including our flagship events (SupplySide Global and SupplySide Connect) and digital media offerings, creating integrated programs that deliver measurable value to our clients in the health and nutrition industry.

Responsibilities

Strategic Account Management

• Cultivate and strengthen relationships with key accounts to understand their business objectives and increase their investment across the SupplySide portfolio
• Develop and execute account-specific strategies to achieve 80%+ renewal rates while identifying expansion opportunities
• Create sophisticated, integrated proposals that align with client goals and drive incremental revenue
• Maintain meticulous account documentation and opportunity tracking in Salesforce

Revenue Growth & Business Development

• Meet or exceed sales targets across in-person events and digital media platforms
• Identify and pursue new business opportunities within your territory through strategic prospecting and navigation of governmental support opportunities
• Conduct targeted outreach to potential clients, leveraging industry knowledge to position SupplySide solutions
• Represent the SupplySide brand at industry events and client meetings, managing travel budget effectively

Cross-Functional Collaboration

• Partner with internal teams to ensure seamless client experiences and program execution
• Actively contribute to sales meetings, strategy sessions, and planning initiatives
• Provide market intelligence and client feedback to inform product development
• Maintain responsive client communication with 24-hour response standards
• Embrace continuous learning and professional development opportunities

This role offers the opportunity to work with leading brands in the health and nutrition space while representing one of Informa's most dynamic and growing portfolios. Join our team and help connect buyers and sellers in this specialized market through our transaction-focused events and digital platforms.

• Bachelor's degree required
• 5-7 years of proven sales experience in B2B environments, with specific expertise in both digital media and tradeshow sales
• Demonstrated track record of building and nurturing long-term client relationships that drive revenue growth
• Knowledge and experience in cultures, customs and business development practices in India
• Exceptional communication skills with the ability to deliver compelling presentations to senior-level decision makers
• Advanced proficiency with Salesforce CRM, including opportunity management and analytics
• Strategic mindset with experience developing integrated, multi-platform sales solutions that address client objectives
• Self-directed professional capable of managing a territory independently while contributing to team goals
• Willingness to travel approximately 25-30% of the time for client meetings and industry events, including international travel
• The ideal candidate will bring a consultative sales approach, industry knowledge, and a passion for helping clients achieve their marketing objectives through our comprehensive portfolio of solutions.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $65,000 – $85,000 USD based on experience, plus commissions.

The posting will automatically expire on September 23, 2025.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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