Account Manager - Money 20/20

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

This position is based in our 605 3rd Ave, New York, NY 10158, USA office.

The position offers a competitive compensation package:

• Base salary ranging from $100,000 to $110,000 USD annually, commensurate with experience
• Additional commission structure - OTE of $140-150K 

About the Role:

We are seeking an Account Manager to join our Retention Team in New York as part of our Sales function. This role will focus on driving growth within our portfolio for Money20/20 USA. If you're passionate about sales, events, finance, and technology, this is an exciting opportunity to make a significant impact within a dynamic industry.

As the Account Manager, your primary responsibility will be to manage and grow relationships with existing clients, focusing on retention and scaling accounts within the financial services sector. You will work to exceed quarterly and yearly revenue targets by identifying new opportunities, upselling, and cross-selling across multiple revenue streams for Money20/20 USA.

Key Responsibilities:

• Drive Revenue Growth: Meet and exceed quarterly and annual sales targets by growing revenue from assigned retention accounts within the Money20/20 USA portfolio.
• Client Relationship Management: Manage and nurture direct relationships with customers in categories such as banking, payments, technology, and professional services. Your goal is to strengthen partnerships and ensure continued engagement with the Money20/20 USA event.
• Account Growth Plans: Develop and implement tailored strategies to expand accounts, ensuring a deep understanding of client needs and opportunities to enhance their involvement in the event.
• Sales Presentations & Negotiations: Arrange and attend meetings with senior-level decision-makers, deliver compelling presentations, draft proposals, and handle objections to close deals. Secure agreements and contracts promptly, ensuring smooth execution.
• Tailored Commercial Solutions: Create customized sponsorship packages by developing new inventory and leveraging the full Money20/20 portfolio. Ensure that proposals meet the unique needs of each client, enhancing their overall event experience.
• Collaboration with Internal Teams: Work closely with marketing, creative, finance, operations, and customer experience teams to ensure clients' expectations are met and they receive the best possible service throughout the partnership.
• Client Guidance & Support: Provide ongoing support and guidance to clients, helping them maximize their impact at Money20/20 USA through clear communication and strategic advice.
• Networking & Industry Engagement: Build and maintain a network with clients at industry events, competitive trade shows, and customer-hosted functions. Travel may be required, primarily to Money20/20 events.

• Proven track record in selling trade show sponsorships and exhibit space, with experience in sales or a sales support role.
• Interest or background in the technology, finance, and events sectors (preferred experience in finance or events).
• Strong commitment to customer service, with a proactive approach to exceeding client expectations.
• Exceptional communication skills, both written and verbal, with the ability to engage and present to mid- and senior-level executives.
• Proven ability to understand client needs and tailor proposals to effectively meet those objectives.
• Proficient in utilizing Salesforce for account management, pipeline tracking, and reporting.
• Well-versed in Google Workspace and/or Microsoft Office tools.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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The job posting will expire on November 28, 2025.