GTM Enablement Manager, Post-Sales - job 1 of 2

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

We are growing our GTM Enablement team and are hiring a Post-Sales Enablement Manager supporting our Downmarket Customer Success and Account Management teams! This is an amazing opportunity for a driven GTM enablement professional to lead and execute impactful programs centered on customer success account management methodologies and account growth strategies

The Customer Success and Account Management organization is crucial to ensuring all Vanta customers feel supported across their journey, confident in continually adopting our products, and growing their Trust programs using Vanta. We are looking for a Post-Sales GTM Enablement Manager to help us scale the skills, expertise, and revenue impact of our Customer Success and Account Management teams.

In this role, you will be responsible for the design and delivery of our post-sales ongoing training and enablement program ensuring that the teams are equipped with the necessary knowledge, skills, and resources that maximize productivity and performance. You will collaborate with Enablement peers and key stakeholders (CS, AM leadership, PMM, PM, SMEs, Rev Ops, etc.) to develop a comprehensive learning curriculum, processes, and content that drives post-sales excellence to ensure customer satisfaction and growth. This role requires creativity, self-motivation, and autonomy to identify training needs, design engaging curriculum, and ensure consistency and effectiveness across teams.

What you’ll do as a Post-Sales Enablement Manager at Vanta:

• Collaborate closely with Enablement and Post-Sales leadership teams to launch a comprehensive training and enablement program for our CS and AM teams. This will include building a new hire onboarding curriculum, facilitating ongoing skills training & enablement, and creating process playbooks focused on product adoption, churn risk mitigation, and account growth strategies.

• Conduct ongoing needs assessments to ensure prioritization of training needs, content builds across all CS/AM teams and regions.

• Work in close collaboration with Enablement teams to ensure CS/AM enablement supports the larger GTM Enablement vision

• Proactively identify skill and productivity gaps with input from leadership as well as insights from Rev Ops to design training roadmaps, playbooks, and more to bridge these gaps.

• Work closely with Rev Ops to refine and implement processes and reporting practices that enhance customer health and drive expansion.

• Continuously measure and evaluate the effectiveness of programs and enhance to solve challenges related to role and product changes

• Establish yourself as the expert in CS/AM methodology, process, enablement, training, and activation

How to be successful in this role:

• 3-5 years of experience in an GTM Enablement, CS/CX Enablement or equivalent role. Bonus if you have experience in a CS or quota carrying position.

• Experience with COM or additional sales methodologies and MEDDPICC qualification criteria.

• Expertise in GTM enablement tech including Learning Management Systems (Workramp, Docebo, Brainshark, etc), Content Management Systems (Seismic, Highspot) and Knowledge Management Systems (Guru), Conversational Analysis tools (Gong, Chorus, etc). Bonus if you have experience with CS software, such as Catalyst

• Ability to work collaboratively with cross-functional teams and build strong relationships at all levels of the organization.

• Excellent communication and presentation skills, with the ability to engage and educate diverse audiences.

• Strong cross-functional collaboration skills with ability to work independently

• Passion for learning and development, with a commitment to driving continuous improvements

• A bias for action and ability to lead with resilience

What you can expect as a Vantan:

• Industry-competitive compensation

• 100% covered medical, dental, and vision benefits with dependents coverage

• 16 weeks fully-paid parental Leave for all new parents

• Health & wellness and remote workplace stipends

• Family planning benefits through Carrot Fertility

• 401(k) matching

• Flexible work hours and location

• Open PTO policy

• 11 paid holidays in the US

• Offices in SF, NYC, London, Dublin, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.