About incident.io

incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.

Since launching in 2021, we’ve helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.

We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies.

The Team

Our Enterprise Sales team is made up of seasoned SaaS sales professionals who thrive on closing complex deals and building lasting relationships. They aren’t just salespeople - they’re strategic partners, product evangelists, and problem solvers all rolled into one.

We're looking for ambitious individuals who can navigate the intricacies of enterprise sales cycles, articulate our value proposition to C-level executives, and consistently exceed targets.

If you're energized by the idea of selling a cutting-edge SaaS tool with strong product-market fit, collaborating with a dynamic team, and making a tangible impact on how companies handle critical incidents, then you'll fit right in.

Intercom, Etsy, Miro, HashiCorp and StubHub are just a few of our loving customer base that is growing by the day.

What you’ll be doing:

• Joining a VC-backed start-up to build a new category with a product that has strong market fit that isn't fully capitalized yet.

• Optimizing the sourcing and closing of enterprise accounts and ensuring that we maximize our revenue potential.

• Delivering best-in-class product demos and gathering valuable feedback to share with the product development team, helping to continuously improve our offerings.

• Working as a team and with leadership to develop new sales processes, challenge the status quo, and maintain a relentless focus on growth.

• Partnering with colleagues where sales isn’t an afterthought but a central focus of the business strategy and something we believe will ultimately drive the company’s success.

What experience you need to be successful:

• Successfully close B2B SaaS deals and work with technical stakeholders such as engineers and CTOs, understanding their unique needs and challenges.

• Proven track record of closing new business at the high end of the Enterprise level closing $100K+ deals and experience working with multiple decision-makers involved in deal cycles.

• True hunter mindset where you have various creative ways of reaching out to prospects and the drive to keep moving forward even in the face of rejection.

• Propensity to leverage data, prior success stories, and product knowledge to convey value to diverse stakeholders and ultimately convert them to customers.

• Desire to work in a fast-paced start-up environment where things can be ambiguous and you need to operate with autonomy.

What we offer:

We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.

• Market leading private medical insurance

• Generous parental leave

• First Friday of the month off

• Generous annual leave/PTO allowance

• Competitive salary and equity

• Remote working and personal development budget

• Enhanced pension/401k