Customer Sales Lead - job 1 of 2

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!      

The Customer Sales Lead will drive Kraft Heinz selling efforts, Strategic development, and supply chain initiatives on a $225 million business with Kroger. The position will manage a business structure organized around Kroger to enhance category focus, leveraging Kraft Heinz scale and brands through a single point of accountability, with ownership of the Frozen Potatoes, Frozen Meals, Frozen Snacks, Frozen Desserts, and Shelf Stable Mexican businesses. Importantly, the Lead will drive the following broad business strategies to develop profitable Kraft Heinz volume and share at the customer.

Essential Functions & Responsibilities

• Provides a single point of accountability to the customer for all Kraft Heinz activities through ownership of business plans, customer strategies/initiatives, and external factors 

• Builds Kraft Heinz business with Kroger through profitability acceleration, share growth, revenue enhancement, execution of special programs, and delivery of new and core distribution

• Drives efficient and effective trade programs to deliver best in class return on investment, while delivering efficient trade profiles

• Drives excellent customer service in partnership with customer supply chain; with focus on assessments of current service levels, understanding areas for improvement, and deployment of improvement areas

• Leads major business reviews and customer visits, including annual reviews and “top‐to‐top” meetings

• Services the customer by establishing positive business relationships with key decision makers, providing category management expertise to deliver mutually beneficial results

• Deliver executional excellence through leading cross‐functional business planning in category management, supply chain, technology, and omni marketing

• Develops others within customer business team and Kraft Heinz Sales by mentoring/coaching

• Harnesses the power of diversity – thinking, background, experience 

Expected Experience & Required Skills

• Strong sales background with excellent understanding of business processes (forecasting, promo planning, multi-year strategy development)

• Previous experience owning a P&L

• Ability to manage multiple stakeholders, internal and external, to develop and execute strategic business initiatives

• Significant experience in building customer relationships

• Strong financial acumen and understanding of profit and revenue drivers

• Proficiency in deploying promotional programs that generate top line growth with effective Trade spend to grow profitability

• Strong decision‐making ability grounded in critical thinking and planning

• Relentless drive for results 

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.