Experience: 2+ years
Salary: $80K - $125K + Commission
About Giga
At Giga, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.
With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.
Why Join Us?
Impact: Help build the future of Voice AI by connecting cutting-edge products to real-world enterprise problems.
Growth: Be mentored by seasoned leaders, with ample opportunity for career acceleration.
Culture: Join a fast-paced, high-ownership team that values grit, initiative, and team spirit.
Innovation: Contribute to a category-defining company at the forefront of AI technology.
About the Role
We’re looking for a driven and ambitious Sales Development Representative (SDR) to be the first point of contact for prospective customers. If you thrive in a high-energy environment, love talking to people, and are motivated by challenges and growth, this role is for you.
What You’ll Do
Learn - we find this imperative and have seasoned leadership that will provide the tools and opportunity to shape your career from this role.
Conduct outreach to potential customers through various channels. We have seen the highest conversion rates with cold calls and lead our campaigns with calling, if you don’t like calling this is likely not the best fit. We also do some unique and intelligent things on the email/social sequencing side.
Qualify leads and schedule appointments for Account Executives
Research accounts, identify key players, and generate interest in our products and services
Achieve monthly quotas of qualified opportunities and scheduled meetings
Who You Are / Must-Haves
1–2 years of experience in sales, customer service, or a related field.
Strong communication and relationship-building skills.
Highly motivated, coachable, and always looking to improve.
Played sports in high school, college or both and are team oriented
Seek continuous self improvement
Nice-to-Haves
Are proficient with CRM software (e.g., Salesforce, Hubspot etc..)
Are genuinely passionate about AI.
Have experience with tech or maybe even worked for a tech startup prior.
Stay upbeat, understanding that each no is one closer to a yes.
Perks & Benefits
Competitive base salary plus commission
Full medical, dental, and vision coverage
Take-what-you-need vacation policy
On-demand snacks, meals, and coffee to keep you fueled
Interview Process
Intro call with hiring lead (10 min)
Live roleplay and scenario session with AE (45 min)
In-office trial day
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