Senior Total Rewards Manager

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. 

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. 

Fresh vision. Real impact. Come build it with us.

We are seeking an experienced and detail-oriented Senior Manager – Executive Compensation to join our Total Rewards team. This is a high-impact, individual contributor role responsible for designing, managing, and advising on executive compensation programs for our senior leadership. You will partner closely with senior HR leaders, Talent Acquisition, and Finance to ensure our executive pay structures are competitive, aligned to business goals, compliant with regulatory requirements, and compelling to top leadership talent in a fast-paced, high-growth SaaS environment.

Key Responsibilities

Executive Compensation Strategy & Design

• Lead the design, evaluation, and administration of executive compensation programs for executive levels, including base salary, annual incentives, long-term incentives (equity), and retention arrangements.
• Partner with HRBPs, Talent Acquisition, and Finance to develop competitive and market-aligned offers for executive hires.
• Provide strategic recommendations on pay mix, incentive structures, and equity grants for senior leadership aligned to company growth and shareholder value creation.
   

Long-Term Incentives & Equity

• Design and manage equity compensation programs (e.g., RSUs) for executives; ensure alignment with market trends, internal equity, and company philosophy.
• Model equity grant scenarios and assess dilution impact in partnership with Finance.
• Partner with Legal and Stock Administration teams to ensure compliance with equity plan provisions and local/global regulations.
   

Market Analysis & Benchmarking

• Conduct competitive market benchmarking using survey data and peer analysis to inform executive pay decisions.
• Provide insights to senior leadership and the Compensation Committee on executive pay positioning and market competitiveness.
   

Governance & Compliance

• Support materials preparation for Compensation Committee and Board review, including pay rationale, market data, and equity grant recommendations.
• Ensure compliance with global regulatory and disclosure requirements related to executive compensation.
• Monitor evolving executive pay trends, governance expectations, and legislative changes impacting SaaS companies.
   

Operational Excellence

• Own the end-to-end process for annual executive pay reviews, incentive plan design, and LTI refresh cycles.
• Partner with HR Ops and Payroll on accurate execution of pay changes and incentive payouts.

Develop clear executive comp guidelines, tools, and communication materials for HR and leadership stakeholders.

• 8+ years of progressive experience in Compensation, with at least 5 years in executive and equity compensation in a public or late-stage private company (SaaS or tech industry strongly preferred).
• Deep knowledge of executive pay structures, incentive plan design, and equity compensation (RSUs, PSUs, stock options).
• Strong analytical and modeling skills; ability to translate complex data into clear recommendations.
• Experience partnering with senior HR leaders, Finance, and Boards/Comp Committees.
• Proficiency with compensation benchmarking tools and survey data (e.g., Radford, Mercer, Aon).
• Excellent written and verbal communication skills, including ability to prepare and present materials for senior leadership.
• Understanding of global executive pay practices and compliance considerations is a plus.
• Bachelor’s degree in HR, Finance, Business, or related field; advanced degree or CCP certification preferred.

Success in This Role Will Look Like

• Executive offers and pay programs that are competitive, aligned with business goals, and internally equitable.
• Seamless execution of executive comp cycles with high accuracy and stakeholder satisfaction.
• Data-driven insights influencing leadership and Compensation Committee decisions.
• Well-governed and compliant executive pay programs that reflect best practices in SaaS industry.

The annual base salary range for this position is $186,400 - $267,950USD + bonus and equity opportunites.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. 

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.