About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role
The People Success Partner provides effective HR operational services and advice to assigned business leaders to support the delivery of Equip’s organizational objectives and outcomes. The People Success Partner helps facilitate day-to-day People operations, provides guidance to leaders on common employee relations and performance topics, and supports the implementation of People programs and initiatives.
Responsibilities
Provide day-to-day guidance and support to front line leaders with regular People needs including, but not limited to, onboarding support, employee relations issues, performance issues, policy interpretation, and career development. .
Support effective and efficient resolution of routine employee relations or performance issues following best practices.
Conduct initial intake and documentation for employee relations or performance issues and escalate more complex issues as appropriate.
Partner with People Operations and People leadership to ensure adherence to internal policies and employment regulations.
Support the execution of cyclical programs including engagement surveys and performance reviews.
Develop and collect relevant People data and reporting to support the analysis of trends and inform decision-making.
Contribute to special projects that enhance the employee experience or People team operations.
Continuously build an understanding of Equip’s business goals, teams and culture to effectively support employees and leaders.
Perform other duties as assigned.
Qualifications
2+ years of relevant experience serving as an HR Business Partner.
Demonstrated experience resolving routine employee relations issues.
Foundational understanding of HR best practices, including employee relations, performance management, and compliance.
Strong interpersonal and customer service skills, with an ability to build relationships and communicate effectively with diverse stakeholders.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to to meet deadlines.
Demonstrated initiative and problem-solving skills with a focus on continuous improvement.
Proficient with Google Suite products and comfortable learning new systems.
Excellent verbal and written communication skills.
Ability to maintain discretion and confidentiality when handling sensitive information.
Benefits
Time Off:
Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
Medical Benefits:
Competitive Medical, Dental, Vision, Life, and AD&D insurance.
Equip pays for a significant percentage of benefits premiums for individuals and families.
Maven, a company paid reproductive and family care benefit for all employees.
Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!
Other Benefits
Work From Home Additional Perks:
$50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
One-time work from home stipend of up to $500.
Physical Demands
Work is performed 100% from home with requirement to travel once or twice a year for in-person meetings. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.
At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.
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Equip makes gold-standard, evidence-based eating disorder care accessible to all people and delivers it at home for lasting recovery. Created by experts in the field and people who’ve been there, Equip builds upon this model of care by providing f...
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