Business Services Consultant
Overview
Salary $55,000 year
The Business Consultant will play a critical role in facilitating employer engagement and support within the Workforce Solutions framework. This role is instrumental in supporting job fairs, grant-related initiatives, collaborative recruitment efforts, and special projects aimed at connecting employers with talent.
Responsibilities
- Respond promptly and professionally to employer inquiries received through phone calls, faxes, and emails
- Offer clear guidance on Workforce Solutions services, human resource and staffing issues, and labor laws
- Assist employers in navigating data entry processes, ensuring accurate and up-to-date postings of job openings and related information
- Play an integral role in supporting both in-person and virtual job fairs
- Ensure the smooth execution of hiring events by coordinating logistics, liaising with employers and job seekers, and troubleshooting technical challenges to guarantee success
- Collaborate with companies seeking grant-related support to meet their human resources needs
- Work closely with employers to identify workforce gaps and align resources to address them effectively
- Foster an open and collaborative relationship with career office staff to facilitate effective sourcing, recruitment, and screening of qualified candidates
- Act as a liaison between employers and career office staff, sharing critical insights into employers' current workforce needs and labor market trends
- Contribute to and support special projects aimed at connecting employers with the right talent
- Assist in the development and implementation of innovative initiatives to enhance the workforce ecosystem and foster stronger connections between employers and potential employees
- Other opportunities as available
Qualifications
- Bachelor’s degree preferred, or equivalent experience
- Demonstrated experience in customer service, human resources, or workforce development is highly desirable
- Exceptional written and verbal communication skills
- Proficiency in data entry and the use of computer applications
- Strong organizational skills and the ability to manage multiple tasks effectively
- Valid driver's license and clean driving record required
Average salary estimate
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