Sales Manager
Skills
- Proven sales leadership in high-volume, service-based environments
- Coaching and team development for remote staff
- KPI tracking and data-driven performance management
- Lead management and CRM familiarity
- Strong verbal and written communication
- Comfortable representing the firm at public/community events
- High ethical standards and client-first approach
- Spanish fluency strongly preferred
Responsibilities
- Lead and manage a remote intake and consultation team of 11+ specialists, setting daily expectations and running regular huddles.
- Develop and implement sales processes, call scripts, and follow-up protocols to improve conversion rates.
- Track and report KPIs (call volume, show rates, conversion, follow-ups) and present data-driven insights to leadership.
- Provide consistent one-on-one and group coaching to improve objection handling, urgency, empathy, and close rates.
- Coordinate lead distribution and follow-up with marketing to ensure timely responses and no missed opportunities.
- Represent the firm at community events, expos, and partnership programs to generate referrals and new business.
- Identify process bottlenecks and implement systems improvements for scheduling, lead tracking, and client handoffs.
- Collaborate with operations and legal teams to ensure a seamless transition from intake to signed client.
Education
- Bachelor's degree preferred or equivalent experience
- Background in business, communications, or legal services is a plus
Benefits
- Competitive salary with performance-based bonus potential
- Medical insurance and 401(k) after 3 months
- Paid time off (12 PTO days) and paid holidays after 3 months
- Remote-first role with occasional in-person event/meeting requirements
- Laptop and necessary tools provided as needed
- Opportunities for career growth within a rapidly scaling firm
Average salary estimate
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