Inbound Sales Development Representative

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more, Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role

Our Revenue Cycle Management software provides revenue intelligence and streamlined process for thousands of healthcare businesses, from small clinics to large health systems. Our state-of-the-art RCM dashboard, Athelas Insights, provides unparalleled understanding into the financial health of your practice to help you with all aspects of RCM including denials, working A/R, research, and more.

As an Inbound Sales Development Representative on the Bundle Sales team, you will qualify and engage 20-30 leads per day that originate from our marketing department. It is expected for you to consistently set 3-6 meetings per day by making at least 80 daily calls to inbound leads. In addition to setting meetings you will work closely with SDR leadership and account executives to ensure proper workflow compliance and expert communication both internally and with prospective clients. Your ability to identify needs and delegate accordingly is crucial to you and the inbound team’s success.

This role requires candidates to work onsite 5 days a week in our Lehi, UT office.

What You'll Do

• Qualify inbound leads by responding quickly to website inquiries, demo requests, and marketing-generated leads.

• Engage prospects via email, phone, and chat to understand needs and determine fit for products or services.

• Align Commure+Athelas solutions with prospect business objectives/needs.

• Successfully manage and overcome prospect objections.

• Identify key differences between different tiers of leads and delegate meetings booked with them accordingly.

• Schedule meetings or demos for Account Executives or Sales Consultants with qualified prospects.

• Maintain extreme ownership of your CRM data; keeping records clean, thorough, and easy to interpret.

• Collaborate effectively with the sales team and other departments to drive new business.

• Exceed monthly quota targets measured in completed meetings with new leads.

• Prepare weekly and monthly self-evaluations and pipeline reviews with leadership.

• Become an expert in the healthcare business space.

What You Have

• Ability to shift and pivot your daily workflows to fit the needs of a highly dynamic team.

• 6 months-1 year of experience in sales, customer service, or lead generation (B2B preferred).

• Tenacious hunger to win business and move deals through the sales process.

• Experience with quota and commission compensation structure.

• Ability to confidently and effectively speak with prospects of all levels (including CEO, VP, MD, RN, FNP etc.)

• Excellent written and verbal communications skills.

• Highly organized and strong time management skills.

• Ability to work in fast paced, ever changing environment and pivot when necessary.

• Self driven, motivated and results oriented.

• Enthusiastic teammate and team player mindset.

Preferred:

• 4-year degree preferred in Business or related field.

• Past experience and success in the SDR role, preferably in the healthcare field.

• Proven success in penetrating new markets and cultivating new business.

• Consistent over-achievement in past positions.

• Proven prospecting and sales cycle management skills.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.