DEPARTMENT PERSONNEL OFFICER - Office of the Treasurer & Tax Collector (0931) (162307)

• Application Opening: Friday, December 5, 2025
• Application Deadline: Sunday, December 21, 2025, 11:59 PM
• Compensation Range: Range A - $155,870 to $198,952
• Recruitment ID:TEX-0931-162307

NOTE: Minimum Qualifications updated on December 9, 2025, to reflect accurate education substitution. No need to reapply if you have already submitted an application. Original Application Deadline changed Sunday, December 21, 2025, to reflect recruitment timeline change.

Appointment Type: This is a Temporary Exempt Category 17 position limited to no more than two (2) years in duration. Category 17 employees are used to backfill a Permanent Civil Service (PCS) employee on a leave of absence. This position is exempt from Civil Service and shall serve at the discretion of the appointing officer.

To be considered for this position, applicants are required to complete the following at the time of application submission:

• Apply to this posting and submit your SmartRecruiters application.
• Upload most updated resume and cover letter during the application submission process
• Complete and submit the Supplemental Questionnaire before the application deadline using the following link: Supplemental Questionnaire 

DEPARTMENT OVERVIEW: 

The Office of the Treasurer & Tax Collector ("TTX") serves as the banker, tax collector, collection agent, and investment officer for the City and County of San Francisco. As the entity responsible for safeguarding the City’s money, the Office uses this expertise and authority to assist San Francisco residents through award-winning programs and initiatives that help low-income families build economic security and mobility. 

TTX VISION:

We are committed to providing excellent services for taxpayers, customers, and our community. By promoting diversity, equity, and inclusion, we are a stronger, smarter, and more informed government agency.

TTX MISSION:

The Office of the San Francisco Treasurer & Tax Collector serves as the banker, tax collector, collection agent, and investment officer for the City and County of San Francisco. Our mission is to collect and safeguard the City’s money and use our expertise to assist low-income San Francisco families build economic security and mobility.

SECTION DESCRIPTION:  

The Human Resources division supports the Department with all aspects of employment. We aspire to foster an environment that elicits purpose and nurtures a sense of belonging. To truly be stronger with a diverse workforce, we institute equitable practices to hire, develop, and support our team, including ongoing social, emotional and professional development. This ensures that from the start, employment with the Department and the City begins in a positive way.   

As the manager of this Human Resources team, you will utilize your skills and experience in all areas – recruitment and exams, operations, employee and labor relations, EEO, ADA, workers’ compensation, payroll and personnel functions, leaves, and more. In addition, you support the Department by advising all staff and consulting with management regarding all employee issues.  

Under direction, the Departmental Personnel Officer plans, monitors, evaluates, and supervises the operation of the Office of the Treasurer & Tax Collector’s Human Resources and Payroll unit, including: recruitment and selection, classification, certification, EEO/ADA, employee and management training, employee/labor relations, human resources management, and other related HR and Payroll programs; serves as an HR Business Partner and plays a key role in assessing business performance to develop HR solutions that enable business strategies, foster leadership success, and drive the employee and customer experience by developing initiatives to increase, measure, and maintain both employee and customer satisfaction. Incumbent champions the organizational culture by helping staff build individual competencies, improving teamwork & communication, securing the support of senior management for new initiatives, and fostering an environment of continuous improvement. Incumbent serves as one of the Racial Equity leaders for the Department and ensures Department recruitment, hiring, and employment polices foster an environment of inclusion and comply with local, state and federal law.

ESSENTIAL DUTIES:

The essential duties and responsibilities of the position include but are not limited to:

1. Manages, organizes, plans, and directs the work of subordinate staff
2. Interprets, coordinates and enforces application of Civil Service Commission rules and employment laws
3. Manages, plans and implements recruitment and selection programs
4. Conducts classification studies; advises management on the merits of requests for reclassification.
5. Manages and approves the preparation and maintenance of personnel records
6. Conducts investigations and writes reports on disciplinary charges against employees
7. Coordinates labor relations including grievance management & escalated labor disputes
8. Conducts training needs assessments, recommends training, coordinates and develops training
9. Manages payroll and personnel functions
10. Serves as the Department’s Racial Equity leader.
11. Performs related duties and responsibilities as required.

MINIMUM QUALIFICATIONS:

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. 

Education: Bachelor’s Degree from an accredited university or college.

Experience: Five (5) years of verifiable professional human resources experience, performing duties in one or more human resources functional areas, such as recruitment and selection, labor relations, employee discipline, personnel and/or payroll records, human resources policies & procedures interpretation & administration, EEO or ADA investigations or compliance, or classification or compensations studies. Qualifying experience must include three (3) years verifiable experience supervising professional staff engaged in one or more of these same functional areas.

Substitution: Master’s degree or graduate degree with major coursework in HR, business or public administration, industrial psychology or a related field may substitute for one year of experience.

Additional qualifying work experience as described above may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Verification of Education and Experience:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your SmartRecruiters application by the filing deadline. Information must be entered into the SmartRecruiters applicant tracking system under the headings for Experience and Education. Leaving these sections blank and attaching a resume in lieu of completing the Experience and Education sections may cause your application to be rejected.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility or disqualification.

SELECTION PROCEDURES:

Applicants must complete the Supplemental Questionnaire at the time of application submission. 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to an interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

• Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now" button and follow instructions on the screen
• To be considered for this position, applicants are required to complete the following at the time of application submission:
  • Upload most updated resume and cover letter during the application submission process
  • Complete and submit the Supplemental Questionnaire before the application deadline using the following link: Supplemental Questionnaire 

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Recruitment Analyst Information: If you have any questions regarding this recruitment or application process, please contact, Gerald Buss at [email protected]. 

All your information will be kept confidential according to EEO guidelines.

The Department is an Equal Opportunity Employer, and encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.