Sales Operations Manager (SMB Sales)
Skills
- Proven experience with Salesforce administration and CRMs
- Familiarity with Apollo.io platform and sales engagement tools
- Strong forecasting and quota/territory management skills
- Data analysis and dashboarding (e.g., reports, BI tools)
- Process design and playbook development
- Cross-functional stakeholder management and change leadership
Responsibilities
- Partner with SMB Sales leadership to design and execute territory carving, account balancing, and rules of engagement.
- Implement process improvements and playbooks to drive 2x pipeline growth and improve productivity.
- Develop and maintain dashboards, activity hygiene metrics, and KPIs to monitor playbook adherence and attainment.
- Lead forecasting processes and inspection cadences to achieve revenue predictability within +/- 5% accuracy.
- Drive cross-functional alignment with RevOps, Sales, Customer Success, and Product to scale outcomes.
- Continuously optimize workflows, automation, and CRM hygiene to support growth in a product-led environment.
Education
- Bachelor’s degree in Business, Finance, Analytics, or related field preferred or equivalent experience
- Relevant professional training or certifications in Salesforce or sales operations a plus
Benefits
- Equity participation
- Company bonus or sales commissions/bonuses (OTE for sales roles)
- 401(k) plan
- Medical, dental, and vision benefits; FSA/HSA options
- Paid time off, at least 10 paid holidays, and flexible PTO
- Parental leave, life/AD&D/STD/LTD insurance
- Employee assistance and wellbeing programs
- Global travel coverage and remote-friendly policies
Average salary estimate
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About Apollo: Founded in 2015, Apollo is a leading data intelligence and sales engagement platform trusted by 40,000 paying customers, from rapidly growing startups to some of the largest global enterprises. Its community-based approach to crowds...
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