Jr. Renewal Account Manager
Skills
- Experience with Salesforce.com and CPQ tools
- Proficiency with NetSuite order entry
- Advanced Excel and PowerPoint skills
- Strong negotiation and contract management skills
- Excellent written and verbal communication
- Organizational skills with ability to manage multiple projects
- Analytical mindset with strong attention to detail
- Cross-functional collaboration experience
Responsibilities
- Engage customers and partners to renew subscription and support revenue
- Lead renewal contract negotiations and secure on-time contract bookings
- Build quotes and update customer data in Salesforce
- Create and enter orders accurately in NetSuite before passing to Finance
- Identify and assist with cross-sell and upsell opportunities with field sales
- Contribute to renewal forecasts and drive deals to close within committed timeframes
- Collaborate with Sales, Customer Success, Finance and Legal to resolve issues and drive customer satisfaction
- Meet or exceed renewal quotas
Education
- Bachelor’s Degree in Business Administration, Finance, or related field
Benefits
- Competitive base pay plus commission eligibility
- Medical, dental, and vision plan options
- Family planning benefits
- 401(k) retirement plan with company match
- Health savings account with company contributions and flexible spending account
- Life, accident, and disability coverage
- Business travel insurance and employee assistance programs
- Other well-being benefits and diversity, equity & inclusion initiatives
Average salary estimate
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