Sr. Partner Manager

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job posted: 10/2/25

Location: North America

Hi there!

We’re looking for a Senior Partner Manager to join Zapier’s Ecosystems & Channels organization. This role will drive the strategic opportunity pipeline and launches across our integration partner ecosystem: creating playbooks, identifying new opportunities, and driving execution with both unmanaged and managed partners. You’ll focus on unlocking the next wave of growth for Zapier by ensuring our partner portfolio evolves in line with our most critical company objectives.

Zapier’s Ecosystems & Channels organization sits at the center of our go-to-market strategy. With 8,000+ SaaS partner integrations and a rapidly growing AI app ecosystem, our team drives impact by deepening integrations, enabling valuable use cases for our joint customers, and opening entirely new growth pathways. As a Senior Partner Manager, you’ll build and execute initiatives that accelerate adoption, expand our integration partner footprint, and transform how we scale our partner motions.

Zapier is the most connected AI orchestration platform for the Enterprise. As the connective tissue for modern AI systems, our platform orchestrates over 8,000 apps, tools, and APIs, enabling companies to deploy AI in powerful, scalable ways without rebuilding their stack. As AI evolves, we need forward-thinking teammates who understand this emerging landscape and can help our customers and partners navigate it.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• You’ve done this before. You have 6+ years of experience in technology partnerships, business development, or ecosystem strategy. Particularly driving net-new partnerships with partners of all sizes and generating new opportunities to capitalize on technology advancements, innovation, and shifting market or industry trends.

• You’re strategic. You know how to identify gaps, assess new opportunities, and frame compelling business cases that align with company-level and partner objectives.

• You embrace AI in your work. You don’t just use AI tools, you design workflows, build agents, and create playbooks with them. You can research partners, analyze data, synthesize insights, and create demos or campaigns using AI tools to accelerate outcomes.

• You’re a negotiator. You’ve led complex partner discussions, including defining terms, aligning on value exchange, and closing win-win agreements.

• You thrive in dynamic environments. You can proactively balance multiple initiatives, see around corners, evolve approaches based on data, and know when to double down versus when to scale out.

• You’re a cross-functional team player. You have strong organizational skills with a team-centric mindset and the ability to execute. You’re able to quickly and effectively collaborate cross-functionally with Product, Engineering, Sales, Marketing, and Operations teams to bring strategies to life and optimize roles & responsibilities for maximum business impact.

• You’re data-driven. You set goals (volume, usage, and revenue impact), measure outcomes, and iterate based on performance insights.

• Excellent communication skills You understand the value we provide to partners and customers. You can transparently articulate your point of view to partners and internal stakeholders in both verbal and written formats.

• You have a growth mindset. You are motivated by building new models, scaling new categories, and creating playbooks that the broader team can run.

Things You’ll Do

• Expand Zapier’s partner ecosystem. Anticipate and prioritize strategic ecosystem opportunities aligned with Zapier’s Enterprise GTM strategy, verticals, emerging AI apps, MCP that are high-impact and build business cases for future opportunities

• Drive Zapier MCP adoption. Work with new and existing partners to ensure adoption of Zapier’s Model Context Protocol (MCP) capabilities, enabling deeper partner opportunities and create valuable customer use cases supporting AI transformation goals.

• Recruit and operate at scale. Define and execute scalable paths to bring hundreds new partners, integrations, use cases onto the Zapier platform.

• Negotiate new partnerships. Lead conversations with enterprise SaaS and AI partners to identify high-impact relationships.

• Create playbooks. Codify approaches from initial outreach to activation to scaling that can be used across the partner management team and function. Know when to make changes to roles and responsibilities across the motions to maximize efficiency of the process and teams involved.

• Balance multiple bets. Proactively manage and evolve initiatives, setting both volume and usage goals, and advising leadership on when to invest further versus scale back.

• Identify and manage marketing opportunities surrounding new partnerships and launches either through the partner’s GTM channels, Zapier’s, or both.

• Challenge the status quo and effect positive organizational change outside of mandated work.

• Provide support to other Zapiens, spread knowledge, and develop/mentor teammates outside formal reporting structures.

• Invest in tools and processes that lead to outsized impact for Zapier

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact [email protected].

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.