Zapier exists to Make Automation Work for Everyone.
Pros
I love working at Zapier, and I plan on staying here for as long as I can. The company has a strong leadership team that's created a mission I believe in. People thoroughly live by the company values. I appreciate that as the company has grown, they're continuously looking for feedback. Leaders take action on feedback, and we're continuing to build a strong company that I have full confidence in. As a woman of colour, I also appreciate the company's efforts to building DIBE as DNA. The company continues to roll out improvements to benefits, guidelines, and tools. I believe in our company culture, people, and product!Cons
It sounds like we may have decreased the frequency of All-Company retreats from twice a year, to once a year. While this is understandable with the size we've grown, it does feel disappointing.At Zapier, we believe that hiring and fostering a diverse team is just the right thing to do. We've had candid conversations as a company about the experience of our teammates through the employee lifecycle—from the first impression we make as a company to our internal promotion process to our exit interview.
Our Diversity, Inclusion, Belonging and Equity strategy is focused around three main pillars that guide our work: People, Product & Public Good.
You can find more information and a living changelog document outlining our efforts in this space here!
About Us
Zapier’s a fully remote, globally distributed company on a mission to make automation work for everyone. Our no-code automation tool empowers you to connect your apps into automated workflows, syncing the tools you already use and love. Spanning 800 team members across 18 time zones, Zapiens can work asynchronously in a setting that suits their lifestyles, all while serving our global customer base. 🌍
Creating our Company Culture
Being remote and spread across 38 countries means we have to be intentional about our company culture. To stay connected, we host weekly company and team meetings, encourage Zapiens to build community through local groups or via a monthly meetup budget, and more! 🙌
We have 1,120 public Slack channels and over 6,500 custom emojis. On average, we send about 755 messages per person each month. Because this is our primary method of communication, our use of emojis, GIFs, and Slack channels helps us connect in and outside of work. 🎧
We also value giving back to our global communities. We partner with and donate to organizations that align with our mission, people, and product, host volunteer events, and encourage Zapiens to volunteer in their local communities. 💻
Our values keep us focused on making a positive impact on our mission, customers, & team. Here’s how we practice them:
⚡️ Default to transparency: People benefit from context to do their best work.
⚡️ Default to action: For most things, we believe in progress over perfection.
⚡️ Empathy over ego: Curiosity & humility help us serve our customers better.
⚡️ Build the robot: If it’s a tedious process, we automate it.
⚡️ Grow through feedback: Feedback shows care and boosts our rate of learning.
Regardless of the result, candidates should feel cared for throughout our interview process. We strive to respond quickly to all inquiries and default to transparency by sharing things like compensation as early as our job descriptions. Plus, our General Interest Forms allow us to stay in touch with & support folks interested in Zapier through regular Talent Community Events. But we're not perfect, so we grow through feedback, using our candidate surveys and Glassdoor reviews to improve. 🙂
Our Application Process
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. ✏️
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! 🗓
Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.
Newsweek’s list of Global Top 100 Most Loved Workplaces®, Newsweek.com, 2023 Certified Most Loved Workplace, Best Practice Institute, 2022 Forbes Cloud 100, Forbes, 2022 Newsweek’s list of America’s Top 100 Most Loved Workplaces®, Newsweek, 2022 Forbes Cloud 100, Forbes, 2021
Lead the technical direction and hands-on engineering for Zapier Agents, building production-grade LLM-driven agent capabilities, integrations, and evaluation systems that scale across thousands of apps and real customers.
Lead Zapier’s Developer Platform and Scout efforts to scale integration development by combining reliable platform capabilities with AI-powered authoring and maintenance tools.
Lead Zapier’s Runner team to drive resiliency, scalability, and developer-friendly platform capabilities for the company’s high-volume Zap execution system.
Help architect and build Zapier’s first-generation SDK and developer platform, balancing scale, reliability, and excellent developer experience for internal and external users.
Zapier is hiring a Fullstack Engineer to develop billing, subscription, and plan-selection systems that directly impact how millions of customers pay for and use the platform.
Senior, hands-on data scientist role focused on building scalable data products and ML-informed features to accelerate product-led growth and customer value across Zapier's remote, cross-functional teams.
Zapier seeks frontend-leaning fullstack or frontend engineers to help redesign and scale the Workflow Zone’s editor and troubleshooting surfaces that power millions of automations.
Experienced commercial attorney needed to drive enterprise contract negotiations and build AI-driven contracting playbooks and automation at Zapier.
Zapier seeks an AI-first Full Stack Software Engineer to drive growth experiments and build full-stack features using JavaScript/TypeScript, React/Next.js, Node.js, and AI-assisted development tools.
Zapier is hiring an Engineering Manager to lead the Cloud Team and drive scalable, secure, and cost-efficient AWS and Terraform infrastructure at a remote-first company.
An experienced Executive Assistant to support senior Product and Engineering leaders at Zapier, driving efficient calendars, clear executive communications, and high-impact project execution in a remote environment.
Help ship Zapier Agents as a senior full-stack engineer (frontend-leaning), building LLM-native workflows and scalable orchestration that let users delegate tasks across thousands of apps.
Zapier seeks experienced Senior Backend and Full Stack engineers to build secure, scalable enterprise features and platform services that power automation for large customers.
Zapier is seeking a senior backend engineer to strengthen and scale its Integration Platform Zone, focusing on AI-enabled integrations, tooling, and platform infrastructure.
Help build backend-first developer tooling and scalable integration services at Zapier to enable AI-native automation and a better developer experience.
Zapier seeks a Senior Software Engineer to help design and implement the AI orchestration infrastructure and integration tooling that lets agents run workflows across thousands of apps.
Zapier seeks experienced backend or backend-leaning fullstack engineers to help scale and evolve the Workflow Zone—the core engine that builds, runs, and debugs AI-enabled automations.
Experienced backend-leaning engineers are sought to join Zapier’s Workflow Zone to design and ship scalable, reliable systems that power workflow creation, execution, and troubleshooting.
Lead Zapier's AI/ML product efforts on the Data team to define strategy, prioritize high-leverage initiatives, and deliver scalable, secure data and AI products used across the company.
Zapier is hiring an Infrastructure Security Engineer to strengthen cloud infrastructure security, improve IaC and vulnerability management, and enable secure, scalable developer velocity in a remote-first environment.