Playbooks Jobs

Lead high-impact customer partnerships at Tread by combining hands-on account management, creative GenAI experimentation, and cross-functional strategy to drive growth and measurable ROI.

Lead strategic customer relationships and drive retention, expansion, and product adoption for Prospyr’s medical-aesthetics platform as a Customer Success Manager.

Lead operations for high-stakes corporate events, building scalable processes and partnering with product and engineering to turn customer needs into repeatable systems at an early-stage, in-person startup in San Francisco.

Inclusive & Diverse

Growth & Learning

Customer-Centric

Collaboration over Competition

Medical Insurance

Maternity Leave

Flex-Friendly

401K Matching

Lead and scale a high-volume renewals team focused on early-stage customers to improve Net Revenue Retention and reduce churn through data-driven strategy and operational rigor.

Dental Insurance

Flexible Spending Account (FSA)

Vision Insurance

Paid Holidays

Lead and grow a security incident response team to strengthen detection, triage, containment, and post-incident learning for a fast-growing, remote-first cybersecurity company.

Method seeks a Solutions Consultant to drive technical discovery and integration planning for API-based fintech solutions, shortening sales cycles and accelerating customer adoption.

Handshake AI is hiring a Head of Engagement Management to run the engagement function for its most strategic AI customers, owning strategy, execution, and metrics for revenue, adoption, and retention.

Palo Alto Networks is hiring a Technical Support Engineer for Cortex XSOAR to deliver expert post-sales technical support, troubleshoot complex environments, and drive customer success.

Method is hiring a Solutions Engineer to drive technical discovery and API-based solutioning that shortens sales cycles and accelerates customer integration and adoption.

Lead Cantina’s zero-to-one Creator Program to recruit, onboard, and scale thousands of creators by building the operating model, team, and playbooks that drive creator growth and content virality.

Numeral is hiring an Onboarding Manager to lead and scale the customer onboarding engine, delivering repeatable, high-quality implementations while building processes and playbooks for rapid growth.

Lead and scale a high-performing AE team at an AI-native B2B company, building sales playbooks and execution for rapid commercial growth.

Lead Vital Lyfe's post-sale customer success strategy to scale D2C and B2B operations and ensure exceptional onboarding, retention, and service delivery.

A seasoned client-centric leader is needed to build and scale Red Oak’s Client Success organization, drive retention and net revenue growth, and represent the voice of the customer across the company.

Strategic Enterprise Account Executive wanted to lead complex sales into large employers and scale Tapcheck’s enterprise motion through executive engagement, playbooks, and cross-functional collaboration.

A hands-on GTM Engineer role at Metabase to design and operationalize outbound plays, manage GTM tooling, and run experiments that directly grow Sales pipeline across North America.

Mission Driven

Customer-Centric

Transparent & Candid

Growth & Learning

Fast-Paced

Inclusive & Diverse

Work/Life Harmony

Rise from Within

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Education Stipend

Learning & Development

Bias Training

Performance Bonus

Lead the founder-facing brand and content strategy for HubSpot for Startups, creating narrative-driven, design-forward assets and playbooks for AI-native Seed and Series A founders.

Lead the development and execution of Fyxer AI’s account management motion, owning renewals and expansions for strategic customers in our NYC office.

Lead and scale HighLevel’s retention engine to reduce churn, accelerate early adoption, and build a world-class retention organization across frontline, de-escalation, and onboarding functions.

Lead the design and rollout of lifecycle frameworks, enablement curricula, and renewal playbooks that increase product adoption and revenue retention for UpGuard’s growing B2B SaaS customer base.

Lead a multi‑disciplinary audience growth team to scale subscriber acquisition, deepen return visits, and turn editorial content into a predictable growth engine for a portfolio of professional publications.

Lead n8n’s US Customer Success organization to scale high-touch engagement and build repeatable playbooks that drive value for strategic customers.

Lead and scale Riipen’s employer marketplace growth and lifecycle as VP, driving acquisition, matching, engagement and retention through data-driven and AI-enabled strategies.

Decagon seeks an experienced Contracts Negotiator to lead high-volume commercial and vendor contract negotiations and build scalable contracting infrastructure at our San Francisco HQ.

Lead a high-velocity team of Hiring Solutions Consultants to operationalize scalable SMB hiring solutions through coaching, data-driven execution, and cross-functional partnership at LinkedIn’s Omaha hybrid office.

Lead enterprise HCP CRM operations and strategy at AbbVie to evolve digital capabilities, drive cross-functional adoption, and deliver scalable 1:1 marketing solutions.

A strategic, execution-oriented Customer Enablement Manager is needed to design scalable post-sale onboarding and adoption programs and equip GTM teams with the playbooks and resources to drive retention and expansion.

Lead Super.com's AI Agent Experience Team to design and scale high-quality chat and voice AI playbooks that measurably improve CSAT and containment rates.