HR Operations Manager - job 1 of 4
Skills
- Experience in HR operations and employee relations supporting frontline/hourly staff
- Knowledge of employment laws and compliance (FMLA, ADA, FLSA, etc.)
- Experience with payroll and benefits administration
- HRIS proficiency and strong Microsoft Office skills (Excel, Word)
- Strong interpersonal and communication skills for sensitive situations
- Investigations and conflict resolution experience
- Organized, process-driven, and detail-oriented
- Ability to work in a fast-paced environment and manage competing priorities
Responsibilities
- Manage full employee lifecycle for frontline/hourly staff: onboarding, orientation, pre-employment checks, and offboarding.
- Serve as a trusted employee resource, handle inquiries, conduct investigations, and resolve workplace issues.
- Implement and enforce HR policies, oversee workers’ compensation and unemployment processes, and ensure labor law compliance.
- Support payroll accuracy, benefits enrollment, and employee education on compensation and benefits.
- Lead local engagement, recognition, and culture-building initiatives aligned with company values.
- Provide operational and office support as needed, including vendor relationships and local logistics.
- Act as liaison with unions and ensure alignment with collective bargaining agreements where applicable.
- Partner with Via’s core HR team to standardize processes and share best practices.
Education
- Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience
Benefits
- Comprehensive medical, dental, and vision benefits
- 401(k) or retirement savings plan
- Paid time off and paid holidays
- Professional development and training opportunities
- Employee assistance and wellbeing programs
- Potential equity or variable pay components (separate from base salary)
- Generous benefits package tailored to full-time employees
Average salary estimate
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