Senior Account Manager- Strategic Partnerships
Skills
- 5+ years of account management or partnerships experience
- Strong presentation and interpersonal skills with ability to distill complex issues into clear plans
- Proven ability to build and manage executive-level relationships
- Experience creating and executing strategic account plans
- Comfort with KPI tracking, performance reporting, and data-informed decisions
- Excellent organization, time management, and ability to prioritize in a remote environment
- Flexibility to work with partners across multiple time zones
Responsibilities
- Build and maintain long-term relationships with strategic partners as the primary partner contact
- Develop and execute strategic account plans to meet mutual business objectives and grow partner revenue
- Identify upsell and cross-sell opportunities within existing accounts and conduct regular business reviews
- Coordinate with product, engineering, ops, and marketing to deliver tailored onboarding, integrations, and post-launch support
- Track, analyze, and report partner KPIs and performance metrics to senior leadership
- Collaborate with partner stakeholders on co-marketing initiatives targeting small to mid-sized business customers
- Ensure partner satisfaction and drive retention, renewals, and scalable processes
Education
- Bachelor's degree preferred (Business, Marketing, Healthcare, or related) or equivalent work experience
- Relevant professional training or certifications a plus
Benefits
- Generous stock option packages
- Competitive base pay with annual bonus (10-25%)
- Flexible “Take what you need” time off plan
- 100% Medical, Dental, and Vision insurance coverage
- FSA plan and 401(k)
- Fully remote work and values-driven culture
Average salary estimate
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