Sales Development Manager

Who is Silktide?

Silktide’s mission is to make the web better for everyone.

We make software to test and improve websites. Organisations around the world use Silktide to help deliver great web experiences that are accessible to all.

Our customers include Fortune 500 Global companies, universities, local and state government agencies.

We cover almost every aspect of the web, including accessibility, marketing, content, and privacy. A big part of our work is helping people understand these complex areas in a way that works for them.

Where is Silktide going?

Silktide is self-funded and is more than doubling in size each year. Joining us now will mean you’ll be a big part of our growth and your career will have the potential to skyrocket alongside our success.

We have ambitious plans to improve the quality of the web. We believe every website should be accessible, compliant, and of high quality. Our Silktide Monitor platform is the first step in our mission. It helps web teams and content contributors with a mixed range of abilities to easily manage hundreds of thousands of web pages.

If you want to help us in our mission to make the web more accessible then it’s never been a more exciting time to join Silktide!

What we’re like

Our Customers love us (4.8 on G2) and our staff are pretty happy, too (4.8 on Glassdoor).

We believe in giving our team the freedom to innovate and make a real impact. We value creativity and initiative, allowing you the space to own your work and push boundaries.

We pride ourselves on being ambitious, both in the products we build and the challenges we tackle. Whether it’s driving web accessibility forward or expanding our platform, we’re constantly aiming higher and pushing for excellence.

We’re growing fast and need smart, ambitious, and trustworthy people to join our team.

Learn more about us here.

What you will be doing

• Coach SDRs on prospecting, messaging, cadence-building, and qualification.

• Be accountable for outbound funnel performance from first touch to qualified opportunity, bringing the energy and clarity needed to hit team targets consistently.

• Lead weekly standups, host 1:1s, monitor metrics, and help shape outbound strategy with Sales, Marketing, Customer Success, and RevOps.

• Lead by example with hands-on coaching and occasional personal outbound contributions to model excellence.

• Apply a strong understanding of backend data systems that power outbound, including lead routing, enrichment, scoring, and attribution, partnering with RevOps to improve them.

• You’ve walked the walk as an SDR and outbound leader, and now you’re ready to help others do the same.

Where you will be working

This is a hybrid role based in Austin, Texas. You will work three days a week from our super cool, dog-friendly Downtown Austin office with 24/7 parking included!

You should join us if

• You have at least 1 year of experience leading SDRs.

• You have a proven track record of success as an SDR in a SaaS company.

• You’re an inspiring, high-energy leader who thrives on developing others.

• You love coaching on calls, on emails, on strategy, and seeing people grow.

• You’re comfortable holding teams accountable while also supporting them to succeed.

• You understand outbound prospecting, pipeline generation, and qualification, both strategically and tactically.

• You’re data-driven and use metrics to drive performance.

• You have a strong understanding of backend data systems that support outbound, and you can partner with RevOps to improve them.

• You’ve used tools like Salesforce, Outreach, Salesloft, and LinkedIn Sales Navigator.

• You’re excited to build processes, challenge the status quo, and raise the bar every day.

You should not join us if

• You want a top-down, overly corporate environment.

• You shy away from coaching or giving direct feedback.

• You prefer maintaining instead of building.

• You need someone else to set the tone.

• You avoid conversations about targets, quotas, and performance.

What you will get in return

• A shiny new MacBook

• Private Insurance (Health, Dental & Vision) & Wellness Allowance

• Company Sponsored 401(k) Retirement Plan

• 20 days paid vacation + public holidays (increasing with tenure)

• Casual Dress Code, Flexible Schedule, Weekly Paid Lunches & Monthly Company Outings