Manager Operations Technology - EV

POSITION SUMMARY:  The Manager - EV Fleet Operations plays a critical role in managing our electric vehicle fleet operations to ensure maximum uptime and operational efficiency. The incumbent utilizes a deep technical understanding of EV systems to effectively communicate with truck OEMs, internal teams, and field technicians for rapid issue resolution. The Manager – EV Fleet Operations manages a small team of technical specialists while leading the implementation and continuous improvement of EV fleet technology. The incumbent drives performance excellence through urgency, integrity, and strong ownership mentality. The Manager – EV Fleet Operations supports a core component of the Company's electrification roadmap and serves as the primary liaison between technical operations and field implementation teams.

PRINCIPAL RESPONSIBILITIES: 

• Directly manages a small team of technical specialists, providing day-to-day guidance, performance coaching, and professional development. Sets clear expectations, monitors team performance metrics, and ensures alignment with fleet uptime objectives while fostering a collaborative and results-driven work environment.

• Monitors EV truck fleet performance to achieve maximum uptime targets and provides regular performance reports to senior leadership. Proactively identifies potential issues and coordinates rapid response protocols with internal teams and OEM partners to minimize downtime.

• Serves as the technical liaison for EV systems, with sufficient understanding to effectively communicate complex technical issues across multiple stakeholder groups including truck OEMs, maintenance teams, and operations staff. Coordinates with OEM technical experts to ensure swift problem resolution and accurate information flow.

• Acts as primary liaison with truck OEMs for warranty claims, technical support, software updates, and escalated maintenance issues. Maintains strong working relationships to expedite issue resolution and optimize fleet performance. Develops and maintains standard operating procedures (SOPs) for OEM interactions and technical processes.

• Collaborates with our internal technical institute to develop EV-specific training materials, providing technical expertise and field operational insights to ensure curriculum relevance. Facilitates technician training programs at site locations, ensuring field staff receive comprehensive EV maintenance and troubleshooting skills training while adapting content to address site-specific challenges and requirements.

• Performs other non-essential duties as assigned or may be necessary.

QUALIFICATIONS: 

• Strong understanding of electric vehicle systems, charging infrastructure, and battery management systems sufficient to troubleshoot interoperability issues and manage complex interactions between EVs and charging equipment.

• Ability to collaborate effectively with truck OEMs and charger manufacturers to resolve technical challenges and communicate solutions across diverse stakeholder groups.

• Demonstrated ability to work with exceptional urgency while maintaining high standards. Strong sense of ownership and accountability for fleet performance and team results.

• Proven ability to lead change initiatives and influence outcomes across multiple departments and external partners, including OEM relationships.

• Knowledge of fleet operations, maintenance protocols, and performance optimization in commercial vehicle environments.

• Ability to translate complex technical concepts for various audiences, from field technicians to executive leadership and OEM technical teams. Strong presentation skills with proficiency in PowerPoint for creating clear, compelling technical presentations

• Experience developing and delivering technical training programs, with ability to adapt content for different skill levels and learning environments.

• Advanced analytical skills with ability to interpret fleet data, identify trends, and develop data-driven solutions for complex operational challenges.

• Proven experience managing and developing small technical teams, with demonstrated ability to delegate effectively, provide clear direction, maintain team accountability, and sustain high morale in fast-paced environments.

• Advanced proficiency in Microsoft Office Suite, fleet management systems, and data analysis tools.

• Bachelor's degree in Engineering, Technology Management, or related technical field - preferred.

• SAE technician training or automotive certification - preferred.

MINIMUM REQUIREMENTS: 

• 4-7 years of relevant experience in fleet management, EV operations, automotive technology, or related technical field.

• Industry knowledge and understanding of commercial vehicle operations, maintenance practices, and regulatory compliance requirements.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers’ expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Sustainability Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global