Senior Enterprise Account Manager
Skills
- Enterprise account management and client success experience
- Strong analytical ability to interpret complex performance data
- Proven experience meeting/exceeding sales or revenue targets
- Executive-level presentation and communication skills
- Consultative selling and negotiation
- Familiarity with eCommerce marketplaces and digital advertising
- Cross-functional collaboration and stakeholder management
- Ability to prioritize and manage multiple high-priority accounts
Responsibilities
- Serve as primary point of contact for assigned global enterprise brands and build long-term, trust-based relationships.
- Provide strategic consultation on eCommerce best practices and platform usage to maximize client outcomes.
- Analyze client data to uncover insights and recommend optimizations aligned to client objectives.
- Lead joint strategy sessions and present data-driven recommendations to executive audiences.
- Identify and execute upsell and cross-sell opportunities to drive account expansion and revenue.
- Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing to advocate for client needs.
- Monitor KPIs and regularly report on performance with actionable recommendations.
- Negotiate and manage renewals and contract expansions within assigned book of business.
Education
- Bachelor’s degree or equivalent experience required
- Advanced degree (MBA) preferred but not required
Benefits
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA/HSA
- Life Insurance and Pet Insurance
- 401(k) with employer match
- Paid Parental Leave
- Up to 2 paid volunteer days with a 501(c) organization
Average salary estimate
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