HR Generalist

Purpose and Job Summary

ORIX Corporation USA is on the lookout for a highly motivated HR Generalist Associate level to join our dynamic team. This role provides an excellent opportunity for a burgeoning HR professional to deepen their expertise in onboarding, vendor management, leave of absence, compliance, employee support, and employee relations, under the guidance of the HR Operations Manager. This opportunity is perfect for someone passionate about human resources, focused on the employee experience, and excited about contributing to the optimization and success of HR functions within our organization.

Essential Duties & Responsibilities 

• Onboarding & Pre-hire Support: Facilitate the onboarding process to ensure new hires have a seamless transition into the company, emphasizing a positive initial experience.
• Contingent Worker Management Support: Assist with the coordination and management of vendor relationships related to HR functions.
• Leave of Absence (LOA) & ADA Program Management: Administer comprehensive leave program including FMLA, state disability leave, personal leave, and accommodation-related time off, ensuring full compliance with federal and state regulations.
• Manage the interactive accommodation process under the Americans with Disabilities Act (ADA), working collaboratively with employees, managers, and healthcare providers to identify and implement reasonable accommodations.
• Employee Support & HR Inquiries: Leveraging our Workday case management system, respond to employee inquiries promptly, directing employees to available resources, tutorials, or contacts, escalating tickets to appropriate points of contact, and is proactive about upcoming Company or HR events to anticipate potential employee questions.
• Employee Support: Serve as a primary point of contact for escalated employee concerns, providing empathetic and solutions-oriented support while maintaining confidentiality and professionalism.
• Knowledge Base Article Management: Develop and maintain knowledge base resources including FAQs, tutorials, and self-service tools to enhance employee self-service and education.
• Analytics: Analyze inquiry trends and patterns to identify systemic issues and recommend process improvements that enhance the overall employee experience.
• Unemployment Claims: Support the handling of unemployment claims, ensuring they are managed promptly and efficiently.
• Labor Law Poster Management: Maintain and update labor law posters to ensure compliance with current laws and regulations.

Contacts

This position has frequent contact with all levels of employees and management. In addition, this role may interact with outside business partners, vendors, consultants, and other office visitors.

Education, Skills & Experience

Required

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
• 3-5 years of progressive HR experience with demonstrated experience in employee relations, HR operations, onboarding, compliance,  a strong emphasis on supporting employees.
• Proficiency in HRIS systems, preferably Workday, with demonstrated ability to complete common HCM transactions.
• Deep knowledge of employment law including FMLA, ADA, state leave laws, and accommodation processes.
• Optimization mindset, the ability to identify areas for improvement and ensure an excellent service experience.
• Professional communication skills, both written and verbal, with the ability to engage effectively with individuals at all levels within the organization.
• A passionate and enthusiastic approach to HR, driven by a desire to contribute positively to the organization.
• Exceptional problem-solving skills, with a proactive approach to identifying and resolving issues.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Excellent organizational, communication, presentation, and interpersonal skills
• Ability to plan, organize, and prioritize assignments, and to meet critical and established deadlines; Ability to manage multiple assignments and transactions simultaneously.
• Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities.
• Strong passion for learning and an ability to quickly apply new concepts to resolve complex problems.
• Demonstrated ability to work independently and as part of a high-performance team.
• Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment.

Preferred

• Experience with DocuSign.
• Data analysis skills with proficiency in reporting tools and metrics development
• Prior experience in financial services or a related industry is a plus.
• Prior experience in Human Resources, supporting talent acquisition, onboarding, project support, and customer service is highly desirable.

Life at ORIX

We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance.

You Time

We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more.

Family Care

Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way.

Flexible Work Arrangements

ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement.

ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.