JOB TITLE:    Group Ticket Sales - Account Executive (Account Management & New Business Development)

DEPARTMENT:    Ticket Sales

ORGANZIATION:    Marquee 360

REPORTS TO:    Manager, Group Ticket Sales

FLSA STATUS:    Nonexempt

COMPENSATION: $20.00 per hour USD and eligible for discretionary sales incentive plan

BEING PART OF THE TEAM

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, who work in an engaging, collaborative, and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY

MARQUEE360 is a team built of thinkers, stewards and uniters of strong brands, iconic places and unforgettable experiences in sports, music and entertainment. We don't just sell - we build and find meaningful ways to bring brands, places and people together through unique partnerships, activations, live events and hospitality. 

HOW YOU’LL CONTRIBUTE

The Group Ticket Sales – Account Executive (Account Management) is responsible for maximizing revenue through Group Sales renewals along with inbound leads for the Group Ticket and Special Ticket Offer businesses.  This role will serve as the main contact for building relationships and renewing group accounts including corporations, community organizations, and tourism and travel, among others.    

The Group Ticket Sales – Account Executive (New Business Development) is responsible for driving revenue through net-new Cubs Group Ticket and Special Ticket Offer sales.  This role will independently research, prospect, cold-connect, and close new business.  The Group Sales Representative will maximize revenue through conducting the full sales process from initial outreach through the final close.

THE DAY-TO-DAY: (Account Management)

• Lead Group Sales renewal campaign and proactively communicate with core group ticket accounts 

• Maximize Group Sales revenue associated with inbound leads that originate from phone calls, web forms, and various referral sources  

• Grow relationships and execute renewal sales for various Special Ticket Offers  

• Lead Group fundraising efforts with local non-profit organizations and community groups 

• Conduct onsite meetings, walkthroughs, and site visits at Wrigley Field  

• Meet or exceed all operational and revenue targets 

THE DAY-TO-DAY: (New Business Development)

• Drive new Group Ticket revenue through independent research, prospecting, and outreach

• Maintain consistent dialogue with new prospects while balancing other necessary touchpoints to drive success

• Drive revenue through new, large-scale corporate and organization outings

• Grow relationships and execute sales for various Special Ticket Offers

• Lead Group fundraising efforts with local non-profit organizations and community groups

• Conduct onsite meetings, walkthroughs, and site visits at Wrigley Field

• Schedule and lead offsite meetings with new Group Ticket prospects

• Meet or exceed all operational and revenue targets

WHAT YOU’LL BRING:

• Bachelor’s degree from an accredited university

• Minimum of one (1) year outbound sales or customer service experience preferably within professional sports

• Demonstrated skill in time management and ability to sell multiple products concurrently

• Strong attention to detail and organizational skills

• Demonstrated customer service skills

• Demonstrated ability to work well within a team environment

• Ability to work non-standard hours including nights, weekends, and holidays

WHAT SETS YOU APART:

• Proficiency with Microsoft Office suite

• Proven track record of revenue generation through the execution of new business strategies and / or renewal strategies

• Strong desire to be a sales & service industry leader with a passion for sports sales

• Proven ability to multi-task and manage projects on strict deadlines

• Experience with salesforce.com or similar CRM tool

TOTAL REWARDS:

• On-site parking

• Transit benefits

• Paid time off: Winter Break, Personal, Sick & Vacation Time

• Casual work attire environment

• Complimentary Meal & beverage plan

• Cubs home game ticket allotment

• Access to campus wide Wrigley Field events & pre-sales

• 401K Plan Employee Contribution & Employer Match  

• Benefit Plans: Medical, Dental, Vision & Life Insurance and more

• Health & Wellness engagement & programming

• Variety of associate special events, volunteer opportunities and partnership discounts

• Access to online associate recognition & rewards platform

• Tuition Reimbursement

• Free access to EV charging stations

• Subscription to Marquee Sports Network