Workplace Experience Manager

About Us:

Modal is building the serverless compute platform to support the next generation of AI companies. Modal was started with the goal to make it easier to iterate and ship applications for data, AI, and machine learning. In order to deliver the developer experience we wanted, we went deep and built our own infrastructure—including our own custom file system, container runtime, scheduler, container image builder, and much more.

In just a year we've hit 8-figure revenue, tripled our headcount, scaled our infrastructure to flexibly support thousands of GPUs, and become a critical part of the tech stack of some of the most innovative AI companies. We’ve also raised over $32M in funding from top-tier VCs.

Working at Modal means:

• Being early on the journey of one of the fastest-growing AI infrastructure players, with many opportunities to grow within the company.

• Having a front row seat to the latest technology and market developments in AI.

• Collaborating with a fast and talented team made up of creators of popular open-source projects, academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.

The Role:

In this role, you will be responsible for delivering a world-class employee experience by creating a happy, productive, and welcoming environment for our team. As we move into a new NYC HQ, you’ll play a pivotal role in ensuring our workplace is safe and functional, fostering productivity, collaboration, and connection.

• Assist with the successful transition to our new NYC office, including logistics planning, vendor coordination, and change management.

• Manage the day-to-day office operations, site-based team member communications, relationships with building management and vendors, and owning office-related budgets, orders, and inventory.

• Design and execute engagement activities and events that build a strong, connected culture.

• Serve as a go-to resource for team members on all things related to the office.

• Partner with People and IT teams to ensure a smooth onboarding and offboarding experience for all team members.

• Support the logistics of onsite visits from team members, candidates, and other external visitors.

Requirements:

• Proven experience in office management, workplace operations, employee experience, or a related role, ideally within a fast-paced or startup environment.

• Exceptional organizational skills and keen attention to detail, with the ability to manage multiple priorities and pivot quickly as needed.

• A genuine passion for creating great workplace experiences; you're the type of person who remembers birthdays!

• High level of discretion and sound judgment when handling sensitive employee or company information.

• Comfortable working independently, proactively, and with a “no task too small” mentality.

• Able and excited to work from our NYC office!