Account Director
Skills
- Proven enterprise account management and client relationship skills
- Strong communication, negotiation, and presentation abilities
- Experience with CRM systems and sales forecasting
- Analytical capability to interpret account metrics and drive data-informed decisions
- Familiarity with Cloud, Web, and digital marketing principles
- Comfort with occasional travel and stakeholder engagement across multiple levels
Responsibilities
- Serve as primary point of contact and trusted advisor for energy and utility enterprise accounts
- Build and maintain strong client relationships; anticipate and resolve issues to ensure satisfaction and retention
- Conduct Quarterly Business Reviews and create strategic account plans to drive alignment and results
- Identify, qualify, and drive account expansion and upsell opportunities in collaboration with sales and product teams
- Prepare and present proposals, renewals, and contract negotiations; support forecasting and pipeline management
- Monitor account performance, analyze metrics, and produce reports to inform strategy and improvements
- Represent Mindgrub at client workshops, industry events, and networking sessions
Education
- Bachelor's degree in a related field or equivalent experience
- Additional business certifications or advanced degrees are a plus
Benefits
- Flexible remote or in-office work
- Medical, dental, and vision insurance
- 401(k) plan
- Employer-paid Short-Term Disability (STD)
- Paid time off available from start date
- Free Premium Calm app subscription
- Annual professional development training budget
- Company events, committees, and employee resource groups
Average salary estimate
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