Corporate Solutions – Program Management Office (PMO) – Director – B2B Partnerships

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Solutions – Program Management Office (PMO) – Director – B2B Partnerships

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Overview
The Global Program Management Office (PMO) serves as the strategic backbone of Mastercard’s Corporate Solutions Large Market organization. We drive alignment, transparency, and value across programs by enabling strategic and operational excellence through cross-functional governance, timely reporting, and commercialization support for B2B platforms.

This position will lead the B2B Partnership Center of Excellence within the Global PMO, with a focus on shaping and executing the commercialization strategy for partner portfolios. The role is instrumental in accelerating revenue growth, optimizing go-to-market initiatives, and fostering scalable best practices across the partnership ecosystem.

Roles and Responsibilities:
• Program Strategy & Leadership
Lead the strategic program management approach for commercial B2B and Travel & Expense (T&E) partnerships, ensuring alignment with business goals and partner success.

• Team Leadership & Development
Manage a team of program managers focused on partnership commercialization. Provide strategic coaching, mentorship, and career development support.

• Program Execution & Governance
Oversee PMO activities including project initiation, scoping, business analysis, and cross-functional coordination with Product, Engineering, Marketing, Communications, Legal, and Sales. Establish governance frameworks for partnership growth, including oversight of Quarterly Business Reviews (QBRs), Steering Committees (SteerCos), and executive engagement.

• Client Relationship Management
Build and strengthen relationships with client partners to drive revenue growth and program success. Engage with stakeholders at all levels and lead QBRs to ensure strategic alignment and performance tracking.

• Pipeline Management & Global Coordination
Facilitate global pipeline meetings with B2B Platform and regional Business Development teams. Monitor progress against revenue and Gross Dollar Volume (GDV) targets for key partnerships and initiatives. Provide reporting and insights on Salesforce pipeline health.

• Commercialization Strategy Execution
Support the implementation of partnership commercialization strategies, including go-to-market planning, product integration, and sales enablement with partners and clients. Contribute to the design and evolution of operational strategies that enhance collaboration and execution across cross-functional sales teams.

• Conference & Event Support
Collaborate with the B2B Platforms team to prepare and execute conference deliverables, including FAQs, press releases, sales decks, and executive briefing materials.

• Executive Reporting & Insights
Own the development of executive-level reporting on partner programs, tracking revenue progress and key performance indicators across sales and partnership functions. Ensure reporting supports strategic decision-making and is leveraged by internal teams such as Investor Relations.

• Customer Experience Innovation
Contribute to the development of a unified “One-Mastercard” solution and experience, delivering seamless value to customers across platforms and touchpoints.

Qualifications:

Essential Knowledge, Skills & Experience

• Bachelor’s degree with a minimum of 10 years of experience in program management, product management, consulting, or corporate strategy, with a strong emphasis on client relationship development.
• Proven expertise in partnership commercialization and go-to-market strategy execution.
• Demonstrated ability to manage multiple priorities and deadlines in a dynamic, cross-functional environment.
• Skilled in engaging and influencing senior and executive-level stakeholders.
• Proficient in Microsoft Office Suite, with advanced capabilities in Excel, PowerPoint, and Word.
• Familiarity with project management tools and methodologies; able to develop core PM assets such as project plans, risk registers, and status reports.

Preferred Qualifications
• Industry experience relevant to B2B platforms, payments, or financial services.
• MBA or Master’s degree in business, technology, or a related field.
• Professional certification such as Project Management Professional (PMP) or equivalent


Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

New York City, New York: $154,000 - $246,000 USD