Sales Development / Business Development - Outbound Sales (E-commerce)
Role: Sales Development Representative
Timezone: Remote (Must be available to work US Mountain Time hours, 9:00 AM - 5:00 PM MT)
We are expanding our team and looking to bring on Sales Development Representatives (SDRs) who are motivated, resilient, and eager to grow in a fast-paced sales environment.
This is not just another outbound role — you’ll be at the frontline of customer engagement, guiding both high-profile B2C creators and influencers (with audiences of 5M+ followers) and a rapidly growing B2B market that includes businesses, schools, and organizations in need of customized merchandise such as jerseys, company swag, and family reunion apparel.
If you thrive in high-volume outreach, excel at building trust through clear communication, and are energized by the challenge of walking customers step-by-step through the sales process, this role offers a strong foundation for career development in sales.
Responsibilities
- Prospect, qualify, and engage potential customers through calls, emails, and social outreach.
- Nurture inbound and outbound leads by providing excellent customer support and guidance.
- Walk customers through the sales process with patience and professionalism.
- Build relationships with both high-profile B2C clients and B2B organizations.
- Maintain accurate records in CRM and ensure timely follow-ups.
- Work collaboratively with the team, sharing learnings to foster growth and performance.
- Strong English communication skills (spoken and written) — must be clear, professional, and customer-oriented.
- Proven persistence and diligence in a sales or customer-facing role (SDR/BDR experience preferred).
- Comfortable with high-volume outreach and structured follow-ups.
- Strong interpersonal skills with the ability to guide and “hand-hold” customers through the process.
- Positive, self-motivated, and resilient attitude.
- Tech-savvy and able to learn new tools quickly (CRM, email platforms, communication tools).
- Remote Work: Work from anywhere—our team is global, and we value work-life balance.
- Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
- Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
As part of our recruitment process, all candidates are kindly asked to read, understand, and agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.
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