Key Account Business Development Specialist

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

JOB OVERVIEW:

KONE Inc. is seeking a proactive and results driven Key Account Business Development Specialist help accelerate growth with a dedicated Key Account. This hybrid role is based in the Nashville/Franklin area and includes working onsite with the customer’s organization several days a week to build strong relationships and deliver tailored solutions.

You will work closely with Kone internal teams and customer facing stakeholders to ensure seamless lead qualification, opportunity handoff, and sales enablement. Your ability to present confidently to executive level audiences both within KONE and at the customer organization will be essential to your success.

Location: Nashville/Franklin, TN Area

Schedule: Hybrid (3 days onsite with customer / 2 days remote)

JOB DESCRIPTION:

As our Key Account Business Development Specialist, you will be responsible for driving the growth and success of KONE's partnership with our Key Account customer. By securing and qualifying leads, enhancing product awareness, and building strong client relationships, you will advocate KONE's values and solutions, ensuring the Key Account customer needs are met with innovative and efficient approaches.

You will bring 2+ years of progressive and successful account management experience (managing accounts, people, planning, sales, etc.) to KONE. You will use the knowledge gained through your bachelor’s degree or 8+ years working in service sales.

Key Responsibilities:

• Proactively engage with prospective leads via phone and email to qualify opportunities before routing to branch teams.

• Coordinate with branches at a national level to prioritize opportunity handoff, support follow-up, and track opportunities in Salesforce.

• Assist with branch training to help account managers understand the follow-up and proposal process.

• Deliver impactful presentations and training sessions to boost product awareness and drive engagement.

• Build rapport and become a trusted advisor to key accounts.

• Manage and convert qualified leads into sales opportunities.

• Report on lead management and conversion activities.

• Execute strategic initiatives and leverage sales tools to drive success.

• Conduct market research and maintain deep understanding of your assigned territory.

• Utilize CRM tools to manage your opportunity pipeline.

• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or 8+ years in service sales.

• Strong understanding of service sales and operations.

• Ability to influence without direct authority.

• Excellent communication, presentation, and persuasive skills.

• Proven ability to present to executive-level stakeholders, both internally and within customer organizations.

• Financial acumen to support sound business decisions.

• Strong planning, analytical, and time management skills.

• Self-starter with a results-oriented mindset.

• Comfortable engaging with stakeholders at all organizational levels.

• Proficient in Microsoft Office and CRM platforms (Salesforce or similar).

• Team player with experience in cross-functional, matrixed environments.

• Receptive to coaching and continuous improvement.

Annual Base Pay Range:

The hiring range for this role is $139,040.00 – $191,180.00 USD.  The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals.
 

Come share your passion and energy to make a positive impact at KONE for our customers and your career! 

*Beware of Recruitment Scams!*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Read more on www.kone.com/careers

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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers