Senior Manager, Sales Personnel Performance and Capacity
Skills
- Incentive plan design and quota methodology
- Advanced Excel and analytics capabilities
- Salesforce (Consumer Goods Cloud) competency
- Workday HCM familiarity
- Territory modeling and capacity planning
- Performance management and calibration facilitation
- Program compliance and governance
- Project management and stakeholder communication
Responsibilities
- Design, govern, and optimize U.S. commercial incentive programs including variable plans, quota setting, bonuses, and special incentives
- Lead end-to-end performance evaluation processes: set standards, facilitate calibration, and manage review cycles
- Benchmark program effectiveness and recommend data-driven changes to improve motivation and retention
- Monitor and audit program compliance and accuracy of incentive calculations and awards
- Create and maintain policies, documentation, and decision trees for plan changes, exceptions, and disputes
- Coach managers on plan mechanics, KPIs, and evaluation standards to ensure transparent communication
- Leverage Salesforce CRM, Workday HCM, and reporting tools to deliver scorecards, dashboards, and analytics
- Perform territory and account allocation analysis to balance workloads and support resource planning
- Develop territory planning playbooks and provide scenario recommendations for reassignments and new hires
- Coordinate post-program analysis and root-cause reviews to inform future quotas and incentive design
Education
- Bachelor's degree in Business, HR, Finance, or related field (required)
- Advanced degree (MBA/MA) preferred but not required
Benefits
- Equity and performance bonuses; biannual discretionary bonuses
- Comprehensive medical, dental, and vision coverage
- Disability and life insurance, wellness and employee assistance programs
- 401(k) plan with company matching
- Cell phone subsidy, commuter benefits, and product discounts
- Career development and growth opportunities
Average salary estimate
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