Tier‑1 Jobs
Browse 40 exciting jobs hiring in Tier‑1 now. Check out companies hiring such as Nelnet, Western Governors University, KnowBe4 in Des Moines, Fort Worth, Newark.
Nelnet is hiring a remote Tier 1 SOC Analyst to monitor security alerts, perform initial investigations, and escalate incidents to protect company systems and customers.
WGU is hiring an IT Service Desk Technician I in Phoenix to deliver Tier 1 technical support, manage incidents, and provide outstanding customer service in a hybrid environment.
Support-focused coordinator needed to manage incoming tickets and calls, perform quick resolutions, and route technical issues for a smoother help-desk experience in a hybrid Clearwater/Tampa Bay role.
Experienced product marketing manager needed to lead messaging, launches, and sales enablement for NVIDIA’s automotive AI and autonomous vehicle platforms.
RedHelm is hiring a remote Tier 1 NOC Technician to monitor systems, triage alerts, perform basic server and network troubleshooting, and support clients and internal teams.
WGU is hiring a Service Desk Technician I to deliver first-contact IT support and excellent customer service for its Salt Lake City office.
Provide Tier 1 IT support in a hybrid role for GHJ’s Downtown Los Angeles office, delivering timely troubleshooting, onboarding/offboarding, AV support, and excellent customer service for 250+ users.
Provide front-line Tier 1-2 IT support at Oracle Park for the San Francisco Giants, assisting with device setup, ticket triage, and end-user communication across a dynamic, team-oriented environment.
Fleetio seeks an Associate Customer Support Specialist to deliver exceptional tier 1 technical support and product guidance to users of its fleet management platform.
ComplexCare Solutions is hiring a remote Service Desk Analyst I to deliver phone-based technical support, incident resolution, and service request fulfillment for enterprise users.
TechFlow is hiring an overnight remote Service Support Representative to manage ticketing, validate reports, troubleshoot basic issues, and communicate directly with customers on a government contract.
Mitratech seeks a Technical Support Representative I to deliver timely, customer-focused support for its HR and compliance SaaS platform across phone, email, and chat.
Provide first-line remote IT support across the US, troubleshooting hardware, software, and network issues while delivering exceptional end-user service.
Support mission-critical DoD systems at Fort Huachuca as an Associate Windows System Administrator providing Windows server administration, Tier 1/2 support, and security-compliant operations.
Connection is looking for an experienced IT Support Specialist to deliver L1/L2 service desk support, manage endpoints, and support M365 and AV systems in a hybrid King of Prussia role.
Provide bilingual Tier 1 SAP S/4HANA application support and troubleshoot technical issues for a global consumer electronics client at their Ridgefield Park site.
Lead the Service Desk team at Peraton in San Antonio, providing technical leadership, escalation management, and mentorship to Tier 1 desktop analysts.
Provide frontline, in-person desk-side IT support during a major post-implementation hypercare period to ensure smooth user adoption and rapid resolution of technical issues.
Provide expert-level application support for an AI-powered healthcare platform, troubleshooting issues, managing tickets, and working cross-functionally to improve the user experience.
Inspiroz is hiring a part-time School Technology Specialist in Chicago to provide on-site Tier 1/2 support, manage hardware and network installations, and coordinate closely with a remote service desk.
Provide on-site Tier 1/2 desktop and endpoint support in Cocoa, FL while coordinating closely with a remote support team to resolve technical issues and maintain positive client relationships.
Provide Tier 1 technical support at Connection's Lewisville site, troubleshooting hardware/software, managing accounts, and ensuring timely ticket resolution with an emphasis on excellent customer service.
PAR Technology is hiring a remote Technical Support Agent to deliver first-level POS hardware and software support and exceptional customer service for restaurant customers.
Telvista is seeking a Help Desk Tier I Technician to deliver front-line IT support and outstanding customer service across remote and on-site environments.
Lead a mission-critical IT Service Desk and engineering support program in Washington, DC, managing onsite and remote teams to deliver SLAs, drive continuous improvement, and support business growth.
NetImpact Strategies is hiring a Tier 1 IT Support Specialist in Tempe to handle first-contact technical support, IVR/ACD call routing, and ticket management for a federal customer.
Samsara seeks a Partner Account Manager — Public Sector to develop and scale tier 1/2 partner programs and drive partner-sourced pipeline for public sector routes to market.
Customer-focused IT Helpdesk Service Technician needed to deliver Tier 1/2 desktop, AV, telephony, and application support while assisting with imaging, asset lifecycle, and local escalation in an Orlando-based SaaS environment.
Experienced service delivery leader needed to establish and operate a centralized Shared Services Help Desk supporting Payroll, Invoice-to-Pay, and Order-to-Cash functions across the United States.
Lead and coordinate a Tier 1 NOC shift to ensure continuous monitoring, rapid incident response, and reliable escalation across a nationwide enterprise network.
Strategic CFO role at a stable automotive components manufacturer responsible for financial leadership, reporting, treasury, and driving profitability across US operations.
Provide first-line remote technical support for GSA DIGIT users, troubleshooting hardware, software, accounts, and connectivity while escalating complex issues as needed.
NetImpact Strategies is hiring a Help Desk Manager to lead federal IT support operations, enforce SLAs, and optimize ServiceNow workflows to improve service quality and team performance.
Peraton is seeking an experienced Service Desk Technical Lead to drive desktop support excellence, mentor Tier 1 analysts, and manage escalations for its San Antonio IT operations.
Virtuous is hiring a Tier 1 Technical Support Specialist to provide timely, empathetic, and technically sound email- and phone-based support for its nonprofit-focused SaaS platform.
Remote Help Desk Technician needed to deliver first-line Windows, application, and Active Directory support for distributed users while maintaining excellent customer service and documentation.
Provide Tier 1 remote technical support and exceptional customer service to help end users resolve computer and software issues for Liberty University.
Prime Healthcare is hiring an IT Support Specialist I to deliver tier-one helpdesk support and incident triage at its Ontario, California corporate location.
Provide on-site Tier 1–2 support and lead user-level MFA deployments across client sites in Frederick, MD while growing your enterprise security skillset.
Senior commercial leader sought to drive Kite Magnetics' automotive partnerships from evaluation through supply agreements, advancing adoption of Aeroperm® across OEM and Tier‑1 programs.
How much do tier‑1 jobs pay?
Below 50k*
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Over 100k*
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Top companies hiring for tier‑1 jobs
- NVIDIA 1
- Kite Magnetics 1
Best cities to find tier‑1 jobs
