Tier‑1 Jobs

Renesas is seeking a Hybrid Global Account Manager in the Seattle/Tumwater area to grow and manage a Tier‑1 cloud/datacenter account with a focus on power solutions and cross‑portfolio expansion.

Provide front-line email-based technical and usability support for a web application used by government clients, working remotely from within the contiguous United States for ~20 hours/week.

Provide hands-on desktop and phone support for Windows and macOS users, manage Active Directory tasks, and assist with hardware repairs and IT rollouts at Ascend Learning’s Leawood office.

Wyetech is hiring a seasoned Windows Systems Administrator (SA2) for on-site, shift-based administration and Tier 1/2 support at Fort Meade supporting federal customers (TS/SCI with poly required).

Be part of Challenge Prep’s K–5 team as a full-time Teaching Assistant supporting classroom instruction, guided reading, and targeted interventions to accelerate scholar growth.

Provide Tier 1 helpdesk support for Sharp Business Systems, troubleshooting Microsoft, desktop, and network issues for clients across the country.

Vasion is seeking a customer-focused Product Support Engineer (Tier 1) to troubleshoot tier-1 issues across software, integrations, and infrastructure and to deliver timely, empathetic support to customers and partners.

Help Desk Specialist needed to deliver Tier 1 technical support for DoD/IC clients while maintaining an active TS/SCI and following ENS help desk procedures.

Provide Tier 1 digital and networking support for Intuitive’s surgical technology products on a weekend-focused schedule, delivering timely troubleshooting, escalation, and excellent customer service.

Provide hands-on Tier 1/2 technical support for hardware, networking, mobile device management, and access systems across multiple Washington sites.

Technical Program Manager needed to lead cross-functional hardware and vehicle electronics programs, translating strategic goals into execution-ready roadmaps and ensuring timely delivery with Tier-1 suppliers.

Lead and scale PadSplit’s Tier 1 Member Support operation—managing people, processes, and BPO partners to deliver fast, data-driven, and empathetic customer experiences.

Serve as the key HR contact providing Tier 1 support across Recruiting, Benefits, Payroll and more at Pilot Company.

Magna5 is hiring a Tier 1 Help Desk Engineer to deliver high-quality IT support primarily in a hybrid role near Albany, NY, assisting clients with basic technical issues via phone, email, and ticketing systems.

Provide first and second tier technical support for software, hardware, and network issues at Peraton's Global Service Center in San Antonio, supporting mission-critical operations.

Peraton is hiring a Tier 1f Desktop Support specialist to deliver first and second tier technical support ensuring uninterrupted mission-critical operations.

Provide onsite Tier 1-2 IT support at a secure government healthcare facility ensuring smooth IT operations and high service standards.

Peraton is hiring a Tier 1e Desktop Support technician to resolve technical issues and support end-users across its mission-critical national security operations.

Peraton is hiring a Tier 1b Desktop Support Technician in San Antonio to provide crucial technical support for software, hardware, and network issues in a mission-driven environment.

Peraton is hiring a Tier 1 Service Desk Representative to provide onsite technical support and excellent customer service supporting government office staff in Washington, D.C.

Support and troubleshoot AI dental care users as an Application Support Specialist at a fast-growing AI-driven healthtech startup.

Peraton seeks a Tier 1 Service Desk Representative for the night shift to deliver high-level IT support to government staff in Washington, D.C.

Experienced Systems Administrator with TS/SCI clearance needed to maintain and support complex IT systems within a high-security enclave environment at CSG.

CVS Health seeks a customer-focused Windows Desktop Support Technician to deliver Tier 1 and Tier 2 technical support in a dynamic IT team.

Support customers by troubleshooting software applications and providing timely solutions as an Associate Tier 1 Support Technician at iPipeline.

Experienced ISSO/Incident Response Analyst needed at OCT Consulting to manage cybersecurity risk and incident response for federal IT systems in a hybrid work setting.

Kyocera Document Solutions America, Inc. is seeking a proactive IT Support Coordinator to troubleshoot issues and support enterprise IT services in Fairfield, CA.

Engage in frontline IT support as a Service Operations Associate Analyst at Children’s Mercy, delivering essential technical assistance within a compassionate pediatric healthcare environment.

Provide critical Tier 1 technical support and system monitoring onsite with Children’s Mercy, supporting pediatric care through operational excellence during the 3rd shift.

Support Experian's Contact Center as a Help Desk Technician by resolving technical issues and maintaining hardware for a global user base.

Syntegon Packaging Technology in New Richmond is looking for a Production Planner to manage in-house and outsourced production scheduling ensuring efficient operations and timely deliveries.

Digital Consultants is looking for a Customer Support Specialist to deliver Tier 1 technical support for endpoint devices at a federal research facility.

Contribute as a skilled Service Operations Senior Analyst at Children’s Mercy in Kansas City, delivering expert Tier 1 support and driving service desk excellence during the evening shift.

Support the VA’s Enterprise Messaging and Collaboration efforts as a Microsoft Entra ID Tier 1 System Administrator on a fully remote, full-time basis.

Astor & Sanders Corporation requires a full-time Help Desk Specialist to deliver Tier 1 onsite IT support and user assistance in Silver Spring, MD.

Provide frontline technical support for educational platforms as a Digital Ed Partner LVL 1 with StrongMind/Primavera, delivering exceptional service and troubleshooting assistance remotely.

Experienced Homologation Engineer needed to manage vehicle compliance and certification processes for a global automotive engineering leader.

C4PS is hiring a Tier I Help Desk Analyst to deliver effective IT support for military clients at Camp Pendleton, requiring active security clearance and excellent communication skills.

U-Haul is hiring a POS Support Specialist to deliver remote technical support for rental transaction applications and device troubleshooting in Phoenix, AZ.

Solerity is hiring a Hybrid Functional Analyst with a DoD Secret clearance to provide Tier 1/2 support, requirements analysis, and software testing for federal IT systems.