SAP Application Support Specialist (Bilingual - Korean)
Company Description
On-site
1yr contract
Pay: $9k/month DOE
English/Korean Bilingual
We are seeking a qualified SAP Application Support Specialist to provide Tier 1 Voice of Customer (VOC) support for one of our major client, a multinational leader in consumer electronics manufacturing and retail. This role offers the opportunity to apply technical expertise and analytical skills within a global SAP S/4HANA environment, ensuring timely and effective support for business-critical systems.
The successful candidate will possess a solid background in software development and an aptitude for analyzing source codes and troubleshooting client issues. While direct SAP experience is preferred, candidates with strong development and problem-solving capabilities are encouraged to apply.
Job Description
- Provide Tier 1 VOC support to end users operating on the SAP S/4HANA platform.
- Investigate, analyze, and troubleshoot reported issues, escalating as appropriate to higher support tiers.
- Review source code and system configurations to assist in root cause identification.
- Collaborate with internal IT, SAP functional, and technical teams to ensure effective resolution of incidents.
- Document all customer interactions, issue details, and resolutions in accordance with established procedures.
- Communicate technical findings clearly and professionally to both technical and non-technical audiences.
- Support continuous improvement initiatives aimed at enhancing support efficiency and customer satisfaction.
Qualifications
- Korean Bilingual required
- Minimum of Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
- Minimum of five (5) years in software development (e.g., VB, C#, Java, or equivalent technologies) required.
- SAP Experience: Exposure to SAP environments (S/4HANA preferred) is not required but preferred.
- Experience with Database modeling with RDBMS (e.g. Oracle, MS SQL, Maria DB, etc.) preferred.
- Understanding and experience in system development lifecycle preferred
- Demonstrated ability to interpret and analyze complex source code and technical documentation.
- Strong analytical, diagnostic, and problem-solving abilities required.
- Excellent communication and interpersonal skills, with the ability to interact effectively across teams and client organizations required
- Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks concurrently.
- High degree of professionalism, accountability, and customer service orientation required.
- Prior experience in client-facing roles preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
IPT Engineer needed in Plano to administer cloud voice, support mobile/voice end-users, manage ISP circuits, and lead asset retrieval/logistics on a one-year on-site contract.
Support freight forwarding billing and carrier settlement operations as a bilingual (Korean/English) coordinator focused on accurate invoicing, audits, and process improvement.
Senior Salesforce Administrator based at Protolabs HQ in Maple Plain, MN to lead platform configuration, automation, integrations, governance and support across global business teams.
Lead Infrastructure Engineer to architect and manage resilient hybrid cloud and on-prem infrastructure for Fortune Brands' Deerfield campus.
Visa is hiring a Summer 2026 Associate Cybersecurity Engineer intern to assist with security architecture reviews, threat modeling, and automation for application security across multiple platforms.
Experienced Applications Engineer needed to support and troubleshoot Oracle Applications in a production environment, providing on-call weekend coverage and collaborating with global teams.
GuidePoint Security seeks an early-career OT Security Analyst to support industrial cybersecurity assessments and client deliverables across critical infrastructure environments in a remote, growth-oriented role.
Experienced enterprise and solution architect needed to lead architecture roadmaps and integrate cloud, data, application, and infrastructure solutions for FAA modernization efforts.
Link Solutions is hiring a Mid-Shift VMware Systems Administrator to administer and secure VMware vSphere infrastructure supporting critical DoD operations in Sierra Vista, AZ.
D.A. Davidson Companies is hiring a hands-on Computer Support Specialist to provide in-person and remote desktop, hardware, and application support across the firm while following ITIL best practices.
Experienced cyber security leader needed to liaise with Studios, Film and Television teams at NBCUniversal to operationalize threat-informed security strategies and deliver business-aware risk mitigation.
Scientific Research Corporation is hiring a Cyber Security Analyst II to implement and manage security controls, run vulnerability scans, and administer Microsoft domain security for government systems.
Aisle seeks a hands-on Digital Forensics & Incident Response Specialist to lead incident investigations, perform real-time monitoring, and drive improvements in detection and remediation across cloud and endpoint environments.
Peraton is hiring a Junior Cyber Security Analyst at MacDill AFB to perform SOC monitoring, incident response, and reporting in support of USSOCOM's global operations.
Provide first-line remote IT support across hardware, software and network issues for a US organization, ensuring user productivity and system reliability.
sbt global offers an all-in-one service for data & bi-based erp and crm implementation. we specialize in providing consulting and implementation services for enterprise management applications like erp and crm. our goal is to help companies optimi...
8 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
