Rise Jobs & Careers icon Technical Customer Management Jobs

Browse 67 exciting jobs hiring in Technical Customer Management now. Check out companies hiring such as Clerk, Puzzle.io, Netflix in Cincinnati, Amarillo, Laredo.

Posted 5 days ago

Clerk seeks a Technical Account Executive to own onboarding, technical enablement, and commercial growth for strategic developer and enterprise accounts.

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Posted 6 days ago

Puzzle Financial seeks a Technical Product Specialist to triage technical issues, support customers, and drive fast resolution across Customer Success and Engineering at a remote-first fintech startup.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly

Lead a lean, globally distributed Technical Operations team to ensure reliability, security, and operational excellence for Netflix Customer Service technologies.

MobilityWorks Regular Full-Time TEA, South Dakota
Sponsored
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Customer-Centric
Mission Driven
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Growth & Learning
Transparent & Candid
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Child Care stipend
Paternity Leave
WFH Reimbursements
Flex-Friendly
Dental Insurance
Vision Insurance
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Military leave

Lead NVIDIA's Data Center Quality and Sustaining efforts, coordinating OEM/ODM partnerships and managing high-profile customer escalations to ensure top-tier system reliability and customer satisfaction.

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Posted 7 days ago
Customer-Centric
Mission Driven
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Growth & Learning
Transparent & Candid
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Child Care stipend
Paternity Leave
WFH Reimbursements
Flex-Friendly
Dental Insurance
Vision Insurance
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Military leave

Lead end-to-end AI platform integration programs with OEM/ODM partners at NVIDIA, driving technical coordination from design to production across global teams.

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Zocdoc Hybrid New York, NY, United States
Posted 8 days ago

Zocdoc is hiring a Technical Implementation Specialist to own enterprise health system integrations and deliver seamless onboarding and technical support that drives client success.

Posted 8 days ago

A fast-growing AI construction-tech startup is looking for a Customer Success Manager to manage customer relationships, drive retention and growth, and deliver product-led value across a US-based customer portfolio.

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Posted 9 days ago

Sona is hiring a Technical Support Engineer to act as the North American product and technical expert, resolving complex customer issues, improving support flows, and shaping the support function as the team scales.

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Assembled is seeking a hands-on Technical Support engineer to help customers get the most from its Workforce Management platform by troubleshooting issues, owning integrations, and shaping product improvements.

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Posted 9 days ago

Lead high-visibility, cross-functional efforts at Palo Alto Networks as an Escalation Manager, driving resolution and continuous improvement for customers' critical security issues.

MobilityWorks Regular Full-Time VAN NUYS, California
Sponsored
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Lead a high-touch Platinum support team at Palo Alto Networks, driving technical resolution, post-incident reviews, and cross-functional improvements to ensure exceptional customer outcomes.

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Posted 9 days ago

Lead and expand Adyen’s Chicago Operational Support team to deliver high-quality merchant-facing technical and operational support while driving process improvements and cross-functional insights.

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Acrisure Hybrid 100 East Main Street - OKLAHOMA CITY, OK
Posted 10 days ago

Support new payroll clients as the primary post-sale contact, ensuring accurate account builds, smooth initial payrolls, and an excellent client experience.

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Posted 10 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

Serve as a customer advocate for federal clients—leveraging ServiceNow best practices and technical guidance to drive adoption, resolve escalations, and maximize customer value.

Support Spanish-speaking customers for a San Francisco software company by delivering bilingual technical and account assistance, troubleshooting, and proactive service in a fast-paced remote environment.

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Dow Hybrid Auburn (MI, USA)
Posted 11 days ago

Lead application development and customer technical support for Dow's silicone-based electronics materials, driving spec-in and commercialization with strategic accounts.

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Posted 11 days ago
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Transparent & Candid
Mission Driven
Diversity of Opinions
Empathetic
Fast-Paced
Rise from Within
Work/Life Harmony
Take Risks
Startup Mindset
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Employee Resource Groups
401K Matching
Paid Holidays
Paid Sick Days

Lead a team of Technical Consultants to deliver high-quality ERP integrations and post-sales technical solutions for Ramp’s mid-market customers while driving operational improvements and team growth.

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Posted 11 days ago

Workday’s HiredScore team is hiring a Senior Delivery Manager to lead implementation delivery, manage escalations, and drive high-quality SaaS rollouts for enterprise clients.

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Stäubli Hybrid 201 Parkway West, Duncan
Posted 15 days ago

Stäubli is hiring an FCS Inside Sales Representative to manage accounts, produce quotations, qualify leads, and support field sales from the Duncan, SC office with a hybrid schedule after training.

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Posted 16 days ago
Customer-Centric
Mission Driven
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Growth & Learning
Transparent & Candid
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Child Care stipend
Paternity Leave
WFH Reimbursements
Flex-Friendly
Dental Insurance
Vision Insurance
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Military leave

Lead end-to-end AI platform integrations with OEM/ODM partners, driving technical project execution, cross-functional coordination, and successful data center deployments for NVIDIA.

Posted 16 days ago

Q2 is hiring an Escalation Manager to lead resolution of high-priority customer incidents and coordinate cross-functional teams for its digital banking platform.

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Lambda Hybrid No location specified
Posted 16 days ago

Lead and scale a 24/7 technical support response team at a fast-growing deep learning infrastructure company, driving SLA performance, process improvements, and cross-team incident resolution.

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Posted 17 days ago

Serve as the primary technical point of contact to manage cloud service onboarding projects, guide clients through implementation, and ensure timely delivery aligned with contracts and SLAs.

Posted 17 days ago

Lead and operationalize complex enterprise AI deployments as the Forward Deployed Engineering Lead, partnering closely with customers, product, and engineering to deliver measurable outcomes.

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Okta Hybrid Washington, DC; Chicago, IL; Bellevue, WA; Denver, CO
Posted 17 days ago
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Family Coverage (Insurance)
Medical Insurance
Mental Health Resources

Senior Technical Account Manager (Public Sector) to advise strategic government and education customers on Okta Workforce and Customer Identity solutions, drive technical adoption, and ensure compliance with federal standards.

Tavily Hybrid San Francisco
Posted 17 days ago

Provide expert technical support and incident triage for developer and enterprise customers using Tavily’s API and agent tooling.

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Nash Hybrid No location specified
Posted 18 days ago

Become the single point of accountability for strategic enterprise customers, embedding with their teams to design, deploy, and scale Nash’s last-mile logistics platform for measurable operational impact.

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Posted 18 days ago

Fortanix is hiring a Product Support Engineer to provide hands-on post-sales technical support, troubleshoot complex cryptography and KMS/HSM issues, and work with customers and engineering to ensure successful deployments and operations.

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Posted 18 days ago

Lead Waterford.org's partner support team in a fully remote role focused on delivering empathetic technical support, improving support operations, and advancing equitable user experiences.

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Verneek Hybrid No location specified
Posted 18 days ago

Verneek is looking for a Technical Success Manager to lead strategic partner relationships and program execution while translating technical product capabilities for enterprise stakeholders.

MobilityWorks Regular Full-Time SCHENECTADY, New York
Sponsored
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Posted 18 days ago

Kepler is hiring a Commercial Solutions Manager to lead technical and commercial program scoping, proposal development, and cross‑functional delivery for satellite and connectivity missions.

Posted 19 days ago

Magnify.io is hiring a Customer RevOps Manager to lead post-sales onboarding and RevOps alignment, ensuring clean data pipelines and integrations for ML-driven forecasting and automation.

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Posted 19 days ago

Lead technical implementations of Chooose's enterprise SaaS platform, managing projects, integrations, and stakeholder relationships to deliver scalable, customer-facing deployments.

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Lead and develop a high-performing telecom technical support team at Sutherland's Tulsa office, ensuring exceptional customer service and operational improvements in an onsite Team Manager role.

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Luxium Solutions is hiring a Senior Applications & Technology Manager to lead product introductions and customer-facing technical strategy in the X‑ray spectroscopy market.

Posted 21 days ago

Experienced technical writer needed to build Profound’s inaugural documentation hub and set documentation standards for a fast-growing AI-driven marketing platform.

Lead and scale Opus1’s global technical support organization, owning support strategy, systems, and people to deliver outstanding customer experiences across chat, email, and ticketing.

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Posted 23 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching

Base44 seeks an experienced Technical Support Engineer to provide hands-on troubleshooting, escalate complex issues, and improve reliability for a no-code AI platform.

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Posted 23 days ago

As a Senior Customer Success Manager at MongoDB, you will be the primary advocate and strategic advisor for enterprise customers—driving technical adoption, shaping product feedback, and leading cross-functional teams to ensure customer success.

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Posted 24 days ago
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays

Be the technical owner for strategic Logz.io customers, driving adoption, onboarding, and value realization for our AI-powered observability platform.

USAA Full-Time PHOENIX, Arizona
Sponsored
MobilityWorks Regular Full-Time PLAIN CITY, Ohio
Sponsored
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CyberArk Hybrid Newton, Massachusetts, United States
Posted 24 days ago

CyberArk is seeking an Onboarding Customer Success Manager to lead milestone-driven onboarding for Americas customers and accelerate time-to-value while coordinating cross-functional teams.

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Posted 24 days ago

Aptiv seeks a Customer Solutions Manager in Troy, MI to lead technical pursuits, coordinate engineering cost and resource estimates, and act as the engineering voice to customers for next‑generation automotive products.

Posted 24 days ago

Vouched is hiring an Implementation Manager to lead customer onboarding, technical integrations, and training for its AI identity verification platform while serving as a technical escalation resource.

Vouched Hybrid No location specified
Posted 24 days ago

Vouched is hiring a proactive Customer Success Manager to grow and retain a diverse portfolio of B2B SaaS customers for its AI identity verification platform.

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Posted 24 days ago

Experienced L&D leader needed to build and scale onboarding, enablement, and continuous learning programs for a fast-growing homecare SaaS company.

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Posted 24 days ago

MeridianLink is hiring a senior Integration Support Engineering Specialist to manage partner onboarding, troubleshoot API/XML integrations, and produce technical documentation to support a growing software platform.

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Posted 25 days ago

Senior Customer Success Manager needed to deliver technical guidance and strategic account leadership for customers deploying Crusoe's cloud-based AI and ML solutions in support of business and sustainability goals.

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ServiceNow Hybrid 12900 Science Drive Suite 100, Orlando, Florida, United States
Posted 25 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

ServiceNow is hiring a Senior Technical Support Engineer to troubleshoot complex issues, deliver exceptional customer experiences, and support the health of its AI-enhanced cloud platform.

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Posted 25 days ago

Join Procore as a Premier Support Technician to manage high-visibility enterprise accounts, resolve complex technical issues, and ensure successful outcomes for some of the world’s largest construction projects.

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Posted 26 days ago

A remote-first technology firm seeks an Implementation Manager to own enterprise onboarding, integrations, and scalable implementation frameworks for North American customers.

MobilityWorks Regular Full-Time COLUMBUS, Ohio
Sponsored
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