FCS Inside Sales Representative

Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Function:

The FCS Inside Sales Representative is responsible for expanding and managing accounts through proactive prospecting and relationship building. They create quotations, support field sales, and develop accounts for cross-selling. By qualifying leads and needs, they drive sales conversions and maintain CRM records. Collaborating with Field Sales Engineers ensures effective customer communication, while quarterly visits enhance market presence. This role combines sales skills with proactive commitment to drive growth and satisfaction.

Reports to:

FCS Local Divisional Director – North America

Responsibilities and Objectives:

• Proactively Manage and Support Accounts: Coordinate with the regional manager to manage and nurture existing accounts while actively seeking opportunities for expansion via external and internal communication channels
• Quotation Creation and Negotiations: Generate detailed quotations based on customer requirements and engage in negotiations to ensure alignment with customer needs and expectations
• Comprehensive Account Research: Conduct thorough research of accounts to uncover cross-selling opportunities and understand market dynamics, enabling strategic recommendations to enhance client engagement
• Support Field Sales Team: Assist the field sales team under the supervision of the regional manager by providing strategic account management and insights, especially in remote sales areas
• Needs Assessment and Qualification: Engage with customers to identify and qualify their needs and requirements, ensuring that solutions are tailored to their specific challenges and objectives
• Identify and Create New Sales Opportunities: Actively prospect and generate new sales leads through effective follow-up and engagement strategies leveraging lead capture tools and techniques
• Strategic Account Development: Research accounts and identify key contacts for targeted sales and marketing actions, aimed at enhancing Staubli's presence and market penetration in the regional market lines
• Collaborative Field Sales Relationship Maintenance: Maintain a dynamic and active relationship with Field Sales Engineers, facilitating seamless customer communication, managing action item lists, and participating in conference calls
• Lead Response and Qualification: Respond to and thoroughly qualify web and telephone inquiries to pave the way for meaningful sales engagements and conversions
• CRM Data Management: Ensure accurate CRM data entry and management for all sales-related activities to maintain up-to-date records and insights for strategic planning
• Project Status Monitoring: Update and continuously monitor the status and progress of projects within assigned areas to ensure alignment and timely execution
• Customer Engagement: Conduct possible quarterly customer visits to strengthen relationships and gather firsthand insights into customer needs and market trends

• Bachelor’s degree in Business/International Business and/or 3+ years of Inside Sales experience  
• Exceptional written and verbal communication skills. Must have the communication skills required to deal with engineering, maintenance, purchasing and small business owners

Physical Requirements:

• Periods sitting at a desk and working on a computer
• Must be able to lift, push, pull, and carry objects
• Must be able to lift up to 15 pounds at times

Work schedule:

• This position will report to the Duncan, SC office with flexible (hybrid) schedule after completion of 90 day training program

Salary:

$63,500 - $70,000

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Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.