Servicenow Manager Jobs

ServiceNow is hiring a Senior Account Escalation Manager to lead complex account recoveries and restore customer satisfaction through decisive coordination and stakeholder leadership.

ServiceNow is hiring a Senior Staff Technical Program Manager to lead highly visible, large-scale cloud infrastructure and regulated-market programs that enable secure, scalable product and customer deployments.

ServiceNow is hiring a Business Process Manager to design and optimize digital selling processes that scale the global GTM organization and improve seller experiences.

Lead Graco's ServiceNow platform team in Minneapolis to design, deliver, and support enterprise ServiceNow solutions that optimize IT service delivery and global operations.

ServiceNow is seeking a Senior Staff Support Account Manager in Austin to own support relationships, manage SLAs, and drive service excellence for high-profile enterprise customers.

Truss is hiring a Product Manager L3 to lead roadmap, prioritization, and client-facing product work for remote cross-functional teams focused on user outcomes and technical integration.

Experienced IT budgeting and contracts specialist needed to manage project finances, vendor relationships, and lifecycle delivery for DSS/HRA/DHS technology programs in Brooklyn.

Lead the design and rollout of an enterprise-scale integrated work management solution in ServiceNow to align strategy, planning, delivery, and risk across the organization.

ServiceNow is hiring a Senior Staff Technical Program Manager to lead enterprise security programs, align stakeholders, and deliver secure cloud solutions at scale.

ServiceNow is hiring an Analyst, Success Advocate to manage customer portfolios, drive product adoption with targeted campaigns and Success Plays, and ensure escalations are resolved quickly to deliver measurable business outcomes.

Serve as the security and privacy expert for ServiceNow's AI Platform, turning customer insights into go-to-market enablement, implementation guidance, and product direction.

Inclusive & Diverse

Collaboration over Competition

Growth & Learning

Empathetic

Mission Driven

Scholastic is hiring a Deskside and Field Support Manager to lead distributed IT support teams, manage operations and budgets, and ensure timely resolution of deskside incidents across corporate and field locations.

ServiceNow is hiring a Senior Manager, Americas Benefits to lead 401(k) and financial wellbeing strategy and manage benefits programs across the Americas for a large, global workforce.

Lead and coordinate end-to-end cloud instance migrations for ServiceNow's US Federal customers, driving execution, customer engagement, SLA management, and automation opportunities.

ServiceNow is hiring a Senior Manager of Inbound Product Management to define and execute the AI-first product strategy for Retail Service Management and Retail Operations, bridging platform capabilities and retail customer needs to drive adoption and outcomes.

GDIT is hiring a seasoned Data Analysis Senior Manager to lead a 20+ analyst practice that builds and scales reporting, dashboards, and data-driven insights for high-profile federal programs.

Mizuho seeks an experienced Project Manager/Business Analyst to lead and deliver complex OTC derivatives regulatory reporting projects across Rates, FX, Credit, Equities and Commodities.

Lead end-to-end, cross-functional AI and process transformation programs at ServiceNow to drive measurable customer service and operational outcomes.

Inclusive & Diverse

Empathetic

Collaboration over Competition

Growth & Learning

Transparent & Candid

Mastercard is hiring a Configuration Management Operations Manager to lead BMC Discovery and CMDB operational teams at the STL WingHaven location, focusing on data quality, availability, and ITIL-aligned processes.

ServiceNow is hiring a Principal Customer Success Manager – CPQ to guide enterprise customers through CPQ implementations, AI enablement, and long-term value realization as a trusted technical advisor.

Lead ServiceNow product development and delivery for a Florida government agency, coordinating cross-team integrations, releases and stakeholder communications while working onsite in Tallahassee.

ServiceNow seeks an experienced Senior Customer Success Manager (CPQ) to own post-sale success, technical advisory, and AI-driven adoption for enterprise CPQ customers.

NBCUniversal is hiring an Enterprise IT Mobile Manager to lead mobile strategy, operations, cost management, and vendor relationships for corporate mobile services at Universal City.

Lead Treasury’s Service Desk and ITSM function to ensure timely, high-quality IT support, strong customer relationships, and effective asset and knowledge management across Tigard and Salem offices.

ServiceNow seeks an early-career, customer-focused Support Account Manager to partner with federal accounts, deliver data-informed recommendations, and advocate for customers across internal teams.

ServiceNow is hiring a Customer Success Manager to advocate for customer outcomes, increase product adoption, and ensure customers derive maximum value from their ServiceNow investment.

Harvard's HUIT seeks an experienced Field Support Service Manager – Teaching and Learning to lead AV field operations and staff supporting teaching and learning spaces across the Faculty of Arts and Sciences.

NBCUniversal is hiring a Manager, TechEx to oversee and optimize on-site Enterprise IT operations and service delivery for Universal Destinations & Experiences Hollywood.

Lead and scale a Solution Consulting presales team at ServiceNow to deliver demos, POCs, and value-based engagements for enterprise customers—with a strong focus on the Japan market.

Lead platform usability, enablement, and cross-functional adoption efforts for Alcon’s MARLO digital solutions, ensuring intuitive and scalable experiences for customers and internal teams.

Experienced IT project leader needed to manage high-value, multi-disciplinary projects at LLNL, coordinating stakeholders, budgets, schedules, and security compliance to deliver mission-critical solutions.

ServiceNow is hiring a Senior Manager of Software Engineering to lead CMDB Experiences teams, shape architecture across domains, and accelerate AI-driven initiatives at scale.

Experienced ServiceNow delivery leader needed to manage multiple large client engagements, drive successful implementations, and serve as the primary client escalation and contact for a US-remote role.

Markel is seeking an experienced Senior Director, IT Portfolio Manager to drive CTS portfolio strategy, governance, and executive reporting while aligning technology investments to enterprise priorities from its Richmond hybrid office.

LightEdge is hiring a Technical Account Manager to own technical relationships with strategic customers, troubleshoot escalations, manage projects, and maintain key operational documentation.

ServiceNow seeks a Senior Account Escalation Manager to own and resolve complex enterprise account escalations, coordinating cross-functional teams and executive communications to return customers to a stable, satisfied state.

Lead a cross-functional engineering team at ServiceNow to deliver AI-enhanced cloud platform features while mentoring engineers and driving product execution.

Lead product strategy and execution for AI platform security, shaping interoperable, secure AI-agent integrations and influencing industry standards at ServiceNow.

ServeNow's Security Organization seeks an experienced Senior Staff Technical Program Manager to drive large, enterprise security programs, align stakeholders, and deliver measurable business outcomes.

ServiceNow is hiring a Senior Principal Outbound Product Manager to lead CRM Sales Force Automation strategy, enablement, and go-to-market for Lead & Opportunity Management.

Lead and grow a Technical Account Services team at Ellucian to ensure higher-education customers receive proactive technical guidance, timely issue resolution, and optimized SaaS solutions.

Lead and scale a high-impact UX Research team at ServiceNow to deliver user-centered insights that shape enterprise product strategy and design.

Deutsche Bank seeks an Assistant Vice President Problem Manager in Jacksonville to lead problem management, perform root cause analysis, and drive remediation efforts across infrastructure and applications.

Lead and grow a remote presales Solution Consulting team focused on State & Local government, driving value-based demos, POCs, and consultative engagements to accelerate ServiceNow adoption.

ServiceNow is hiring a Staff Inbound Product Manager to drive strategy and PoCs for GenAI platform capabilities and AI agents, translating complex requirements into scalable, customer-centered solutions.

Palo Alto Networks is hiring a Manager, Technical Customer Support (Cloud) in Plano, TX to lead a high-touch support team delivering escalations, post-incident reviews, and strategic customer engagement.

Lead the strategy and execution of community-driven content at ServiceNow, blending storytelling, AI, and analytics to grow engagement and advocacy across our global B2B SaaS community.

Accelerate your technology consulting career as a Project Manager Analyst at Jade Global, helping drive cloud and enterprise software implementations from planning through delivery.

Experienced ServiceNow Product Owner needed to lead platform roadmap, translate business needs into prioritized deliverables, and drive high-quality, scalable service solutions for Huntington.

Lead complex, cross-functional federal customer engagements at ServiceNow, driving strategic programs, value realization, and successful ServiceNow implementations.