Customer Success Operations Jobs
Browse 62 exciting jobs hiring in Customer Success Operations now. Check out companies hiring such as Salesforce, Legatics, SPARE in Seattle, Gilbert, Miami.
Senior leader sought to build and scale world-class Customer Success operations for Agentforce and Data 360, driving adoption, technical health, and measurable customer outcomes at Salesforce.
Legatics is hiring a Director of Customer Solutions & Success (US) to lead US onboarding, adoption, and expansion efforts with law firms and act as the company’s visible US presence.
Lead CS operations at Spare by optimizing workflows, systems, and reporting to scale customer outcomes across a remote-first North America team.
Lead customer operations at U.S. Strategic Command to grow Onebrief adoption, support multi-star headquarters planning, and secure renewals and expansion.
Raspberry AI seeks a seasoned AI Support & Operations Specialist to manage end-to-end support, build scalable support workflows, and partner with Product and Engineering to improve product quality.
High-impact Biz Ops Associate needed to drive cross-functional projects, scale operational infrastructure, and turn data-backed hypotheses into measurable results at a fast-growing San Francisco startup.
Lead CX Operations at Glean to build the data, playbooks, and automated workflows that scale post-sales outcomes and drive retention and expansion for enterprise customers.
NBCUniversal is hiring a Product Manager to drive innovation in DNOC tooling and monitoring for streaming video operations, combining operations experience, DevOps/product support knowledge, and AI-enabled automation to improve global reliability and scalability.
Owner.com is hiring a Customer Success Enablement Manager to build and operationalize post-live playbooks, curricula, and training that drive retention and measurable improvement in CS performance.
Help enterprise customers successfully adopt Zip Security by managing onboarding, technical setup, account health, and renewals for a portfolio of post-sale accounts.
Lead and scale Canva’s Strategic Account Services organization to deliver predictable, high-impact implementations and enterprise success for the company’s most complex customers.
Experienced Customer Success consultant needed to lead People.ai implementations, accelerate time-to-value, and partner with Sales, Product, and Engineering to drive adoption and expansion.
Join Garage as a Client Operations Associate to own operational coordination for high-volume transactions and ensure smooth client experiences on our AI-driven marketplace.
CENTEGIX is hiring a Field Operations Engineer to provide on-site installations, troubleshooting, and customer training for its wearable safety platform across schools and healthcare facilities.
Avoca is hiring a Revenue Operations Manager to own CRM architecture, lifecycle design, reporting, and GTM systems that scale Sales, Customer Success, and Marketing.
Koala Health is hiring a Partner Account Manager to lead onboarding and ongoing success for clinic partners, driving operational excellence and strong partner relationships.
CENTEGIX is hiring a Field Operations Engineer to deploy, troubleshoot, and support wearable safety technology across schools and healthcare facilities in Duval County, ensuring reliable operation and strong customer relationships.
Senior leader needed to build and scale a global, AI-enabled customer support organization that improves retention and customer experience for Restaurant365's SaaS products.
Lead strategic analysis and executive-level insights for Salesforce’s Signature Account Success programs, translating data into actionable recommendations for global leaders.
Lead customer success and operational programs for Amazon's Just Walk Out service to drive scalable post-launch support, value realization, and customer growth.
Lead strategic enterprise implementations and drive product adoption as a remote Customer Activation Manager for a B2B SaaS company transforming finance operations.
Workday’s Adaptive Planning Growth Marketing team is hiring a Senior Lifecycle Marketing Manager to own lifecycle campaigns that boost adoption, reduce churn, and generate expansion within the customer base.
Zillow is hiring a Senior Strategy Business Partner to advise Sales and CSM leaders, synthesize data into strategic recommendations, and lead operational execution that improves adoption and revenue.
People.ai is hiring a Lead Customer Success Manager to drive adoption, retention, and expansion across enterprise customers using data-driven revenue intelligence.
Strategically lead Customer Success Operations at Corelight to build scalable metrics, predictive systems, and tooling that drive adoption and NRR across our largest customers.
Lead and scale customer and FI operations at an early-stage fintech, owning support, SOPs, automation, and cross-functional rollout execution.
Lead customer success at Modern.ai by running demos, driving adoption and retention, and partnering directly with leadership to scale a high-impact AI-driven analytics platform.
Support the scaling of Mia's dealership platform as a Support Operations Analyst by triaging incidents, documenting root causes, and coordinating fixes across CS and Engineering.
Cushman & Wakefield seeks a Customer Success Operations & Insights Lead to manage Gainsight and Smartsheet platforms and deliver executive client insights that drive retention and expansion.
Serve as the first Customer Success hire at a high-growth SaaS startup, owning renewals, expansions, onboarding, and the build-out of scalable CS processes in an in-person San Francisco role.
Coconut is hiring a Luxury Customer Experience / Operations EA to provide white-glove support for high-end clientele and help build customer experience processes remotely (20 hrs/week).
Elevare Branding seeks a Customer Support Manager in Kansas City to lead the support team and ensure exceptional client service and operational excellence.
Forma is hiring a strategic Head of Sales to lead enterprise revenue, scale the sales organization, and drive go-to-market alignment across Marketing, RevOps, and Customer Success.
Work with NitraMart to manage vendor relationships and ensure seamless order fulfillment and a high-quality marketplace experience for healthcare providers.
Operate at the center of an early-stage startup as Chief of Staff, partnering with founders to translate strategy into measurable GTM, product, and customer outcomes.
Lead operations for high-stakes corporate events, building scalable processes and partnering with product and engineering to turn customer needs into repeatable systems at an early-stage, in-person startup in San Francisco.
Lead partner-facing operations at a mission-driven behavioral health startup, managing oncology practice relationships, performance tracking, and implementation to scale integrated mental health services for cancer patients.
Lead ChowNow’s revenue enablement strategy and programs to align SDRs, AEs, onboarding, and success teams around faster ramp, higher win rates, and measurable expansion outcomes.
Palmetto seeks a detail-oriented Account Operations Specialist to manage aging partner pipelines and resolve partner accounting issues for its East Coast-focused financing business.
Lead the creation and scaling of Prompt’s business coaching function — delivering high-impact coaching to rehab clinic leaders while building the playbooks, courses, and systems that make coaching repeatable at scale.
Newsela is hiring a Senior Manager, Customer Operations to lead CS tooling, analytics, and scalable processes that drive adoption, retention, and renewal outcomes for a remote Customer Success organization.
Senior operations leader needed to simplify complex product, contract, and delivery interdependencies and build scalable, PE-ready customer operations that drive renewals and margin expansion.
Privia Health is hiring a Client Success Associate in Columbus to manage physician practice relationships, drive digital front-door and operational initiatives, and deliver excellent client service.
Lead Cornerstone's renewals organization for Digital Strategy & SMB to scale automation, drive retention and net revenue growth across Strategic and high-volume segments from a U.S.-based remote role.
LitLab is hiring a District Partnerships Manager in Asheville to lead K–12 district sales, deliver educator-facing demos, and help shape product and GTM strategy.
Lead Customer Success operations and program execution at 1Password to scale forecasting, renewals, lifecycle workflows, and AI-supported handoffs that drive retention and growth.
BibliU is hiring a Customer Operations Specialist to manage renewals, booklist operations, and day-to-day account support for US customers in a remote role.
Customer Success leader needed to manage a global remote team and drive adoption, retention, and expansion for SalesCloser.ai’s conversational AI platform while operating on Pacific Time.
At Clipbook, the Founding Revenue Operations Lead/Associate will build and operate the end-to-end RevOps stack to scale GTM operations, forecasting, and reporting for a fast-growing AI SaaS.
Anduril seeks a Mission Operations Engineer in Atlanta to own client relationships, deploy TRS systems in the field, and shape product and program outcomes while traveling extensively.
