Customer Success Operations Jobs
Browse 73 exciting jobs hiring in Customer Success Operations now. Check out companies hiring such as EliseAI, NVIDIA, Pluralsight in Knoxville, Colorado Springs, Pittsburgh.
EliseAI seeks a CX Solutions Associate to own Zendesk and support tooling administration, optimize ticket workflows, and accelerate resolution metrics for its housing and healthcare platforms in NYC.
Senior leader needed to own and optimize global customer case management and NPI service readiness, bridging operations, product development, and customer-facing teams to improve serviceability and customer outcomes.
Pluralsight is hiring a Success Operations Manager to drive operational execution, workflow optimization, and KPI tracking for its Digital Success initiatives.
Clipboard is hiring a Customer Ops Associate to support billing and collections efforts—improving cash conversion, customer experience, and operational processes at a high-growth Series C marketplace.
Clasp is hiring an Operations Manager to lead end-to-end loan repayment operations, build scalable processes, and ensure operational excellence across employer partners and employee lifecycles.
Nitra seeks an experienced Salesforce Administrator/Developer to own and scale Salesforce, build Apex/LWC solutions, and implement integrations supporting Sales, CS, Partnerships, and Operations.
Lead and scale Promise’s GTM operations function—owning pipeline, deal desk, pricing support, compensation design, and reporting—to drive predictable growth across sales, marketing, and customer success.
Lead and scale EasyLlama’s Revenue Operations function to deliver predictable pipeline, bookings, and expansion through data-driven forecasting, automation, and cross-functional enablement.
Samsara is hiring a Senior Sales Operations and Strategy Analyst to modernize renewals through Salesforce-driven automation, data-driven risk scoring, and cross-functional enablement.
Work directly with bizops leadership to lead cross-functional, data-driven initiatives that scale GTM, customer success, finance and core operations at an early-stage AI-driven startup.
A 6-month contract role supporting sales operations compliance and contract processing for PointClickCare, focused on data validation, order creation, and internal stakeholder coordination.
Everway seeks a Director of Revenue Operations, Data and Insights to lead an analytics team in building standardized, automated reporting and predictive insights that drive retention and revenue growth.
Builder Prime is hiring a Revenue Operations Manager to own GTM reporting, CRM administration, and workflow automation to improve pipeline visibility and drive growth across Sales, Marketing, and Customer Success.
Provide empathetic, efficient customer support and order operations using CRM, chat and AI tools to drive excellent experiences and operational improvements for Mancomm.
Lead customer engagement and product adoption at AFSTRAT as Onebrief’s on-site Operations Manager, combining operational planning mastery with technical savvy to drive renewals and expansion.
Lead federal engagements as a Solutions Architect at Cape, driving deployments of privacy-first cellular technology and aligning customers, engineering, and product to solve mission-critical problems.
Support new payroll clients as the primary post-sale contact, ensuring accurate account builds, smooth initial payrolls, and an excellent client experience.
As a Field Operations Engineer at CENTEGIX, you’ll support customers onsite and remotely to deploy, train on, and troubleshoot our safety platform across schools, hospitals, and government facilities.
Lead enterprise rollouts of Valon's AI-powered mortgage servicing platform by translating client needs into scalable workflows, troubleshooting in real time, and partnering closely with product and engineering.
Samsara is hiring a Program Manager II to support Customer Success Programs, executing cross-functional initiatives that boost sales productivity and post-sales adoption across its remote US organization.
High-performing operator needed to run GTM, customer success, and company operations at a seed-stage AI startup, working side-by-side with the CEO/CTO to drive scale and prepare for Series A.
Unify is hiring a hands-on Business Operations lead to own and scale a critical operational system that drives product quality and commercial expansion at a high-growth GTM startup.
Restaurant365 is hiring a Customer Support Operations Lead to scale and optimize support operations through data-driven insights, tooling ownership, and process improvements.
Join Outreach as an Account Manager to retain and expand commercial customers by driving platform adoption, renewals, and strategic outcomes across revenue teams.
Lead the operational execution and continuous improvement of Relativity’s Success Tiers program as a Program Manager on the Success Operations team, driving cross-functional initiatives and actionable performance insights.
Peraton seeks a hands-on Customer Success Manager (Onboarding & Training) to drive rapid adoption of IRIS through tailored training, operational support, and mission-focused enablement in Tampa, FL.
Lead and build Taktile’s RevOps infrastructure and operational cadence to deliver scalable processes, clean CRM hygiene, reliable forecasting, and cross-functional revenue insights.
Senior Tier 1 Technical Support at Total Expert will troubleshoot customer issues across chat, email and phone, act as a subject-matter resource, and help train and mentor support staff for a SaaS product.
Samsara is seeking a Senior Customer Success Quality Analyst to build and operationalize quality programs and data-driven insights that improve outcomes for post-sales teams and customers.
Confluent is hiring a CSG Operations Analyst (Skillbridge) to support operations, reporting, and data integrity across Customer Solutions Group for a six-month contract.
Samsara is hiring a Sales Operations Manager focused on Renewals to optimize renewals workflows, implement scalable tooling and analytics, and govern renewals policy across the organization.
Lead administration of GTM incentive programs, running monthly payouts and maintaining compensation tooling and reporting for Booksy's US-based revenue organization.
Senior revenue leader needed to build and scale a unified sales and customer organization that accelerates acquisition, expansion, and retention across B2B and B2B2C SaaS products.
Serve as Onebrief’s on-site Operations Manager at CASCOM (Fort Lee), leading customer relationships, driving product adoption, and ensuring renewals across multi-star headquarters.
Lead Waterford.org's partner support team in a fully remote role focused on delivering empathetic technical support, improving support operations, and advancing equitable user experiences.
Lead and scale EvenUp's Inside Sales team to drive revenue growth and expand customer accounts for a high-growth legal‑tech SaaS.
Verneek is looking for a Technical Success Manager to lead strategic partner relationships and program execution while translating technical product capabilities for enterprise stakeholders.
Lead partner success and strategic initiatives at an early-stage deep-tech AI startup, working directly with founders to drive partnerships, operations, and cross-functional programs.
ServiceNow seeks a results-driven Renewal Account Manager to lead enterprise renewal negotiations and drive retention and adoption across complex SaaS accounts.
Magnify.io is hiring a Customer RevOps Manager to lead post-sales onboarding and RevOps alignment, ensuring clean data pipelines and integrations for ML-driven forecasting and automation.
Yuzu is hiring an adaptable Operations Architect to own cross-functional ops, customer-facing problem solving, and product prioritization from the Flatiron NYC office.
Ello is building a diverse pipeline of talented generalists to consider for future cross-functional roles across the company.
Serve as a strategic, C-suite-level advisor for major Healthcare & Life Sciences customers to drive platform value, adoption, retention, and expansion across complex, multi-workstream transformations.
Lead product strategy and day-to-day operations at an early-stage AI healthcare startup to scale systems, hiring, and cross-functional execution in New York.
Experienced SaaS implementation consultant needed to lead enterprise LeanData deployments, manage complex stakeholder relationships, and deliver technical solutions that drive customer success.
H1 is hiring a Director of Revenue Operations to lead forecasting, territory design, and process innovation that drives scalable revenue outcomes across Sales, BD, and Customer Success.
EliseAI seeks a hands-on Deployment Strategist to own product launch operations, client implementations, and post-launch health monitoring at our NYC headquarters.
PHIL is hiring a Client Engagement Specialist to manage prescription escalations, support manufacturer partners, and improve operational workflows across our prescription platform.
Lead and own U.S. GTM recruiting at Dust, building scalable sourcing and hiring processes while closing high-impact sales, CS, and marketing talent.
Lead operations for Education at Work's seasonal customer service programs in Salt Lake City, driving partner success, coaching supervisors, and optimizing performance across a large student workforce.
